Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service. Skilled Patient Care Coordinator familiar with case management and care planning.
Implemented procedures in which would lead the team to be most successful while also feeling like they are being heard and understood.