Alisa Baksh
Rosedale,NY
Summary
Hardworking Guest Room Attendant with excellent housekeeping and maintenance skills. Experienced with interacting with customers and promptly addressing guests needs. Excel in communication, teamwork and adaptability ensuring seamless operations.
Overview
14
14
years of professional experience
Work History
Guest Room Attendant
Resorts World New York
Queens, New York
09.2021 - Current
- Stored linens properly in designated areas according to established procedures.
- Ensured guest rooms were clean and comfortable, changed linen and restocked amenities.
- Cleaned bathrooms including sinks, showers and tubs, toilets and floors.
Front Desk Agent
Resorts World New York
Queens, New York
10.2011 - 03.2020
- Signed up guests for membership cards, explaining rules and regulations.
- Provided excellent customer service while upholding company policies.
- Addressed customer needs in a timely manner.
Education
High School Diploma -
John Adams High School
Queens, New York06-2010
Skills
- Time management
- Team collaboration
- Customer interaction
- Attention to detail
- Problem solving
- Quality assurance
- Organizational skills
- Basic maintenance
- Work prioritization
- Front desk communications
- Reliability and punctuality
Timeline
Guest Room Attendant
Resorts World New York
09.2021 - Current
Front Desk Agent
Resorts World New York
10.2011 - 03.2020
High School Diploma -
John Adams High School