Alisa Bowden
Pompano Beach
Summary
Demonstrates strong communication and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Server
Lucky Fish Beach Bar& Grill
01.2021 - Current
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated relationships with guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Bartender/Server
TGI Fridays
06.2016 - 08.2020
- Kept bar presentable and well-stocked to meet customer needs.
- Built relationships with guests and provided a memorable experience.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
- Obtained cash bank and stocked service bar to prepare for operation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Server
Mj's Bar & Grill
01.2018 - 08.2020
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Bachelor of Arts - Psychology
Florida Atlantic University
Boca Raton, FL05-2025
Associate of Arts - Liberal Arts
Ocean County College
Toms River, NJ05-2018
Skills
- Problem solving
- Attention to detail
- Customer service
- Critical Thinking
- Interpersonal skills
- Organization
- Creativity
Timeline
Server
Lucky Fish Beach Bar& Grill
01.2021 - Current
Server
Mj's Bar & Grill
01.2018 - 08.2020
Bartender/Server
TGI Fridays
06.2016 - 08.2020
Bachelor of Arts - Psychology
Florida Atlantic University
Associate of Arts - Liberal Arts
Ocean County College
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