Accomplished Program Coordinator offering experience implementing new and innovative programs aimed at meeting the needs of the consumer. Highly skilled at building lasting relationships with customers and business executives.
Overview
23
23
years of professional experience
Work History
Program Coordinator
Inalliance
05.2021 - Current
Coordinated scheduling of staff and clients on a daily basis to maintain productivity
Create and deliver program training and education to keep staff knowledgeable about program and provide necessary skills to provide services productively
Keep program-related data accurate, up-to-date and easily accessible for reporting to state and federal agencies
Responsible for monthly billing and budgeting within department to maintain efficient services
Provide feedback and training to staff in a tactful and respectful manner
Collaborate with other Program Coordinators and Managers to ensure quality of services
Develop relationships with clients, families, and community members, to plan services and provide education regarding available resources
Program Support
Meristem
09.2020 - 05.2021
Supported neurodiverse students to learn life skills in an experiential setting on a 13 acre campus
Taught students in all areas of campus to include; land work,raft work, movement (sensory integration), independent living skills, college preparation
Attended meeting with students, families and community members to work toward making services as productive as possible
Maintained accurate documentation, reporting to upper management and state agencies
Collaborated with a team of teachers and administrators to focus efforts toward continuous improvement
Employment Department Supervisor
Southside Unlimited
09.2017 - 09.2020
Managed team of 25 employees, delegated tasks and held each employee accountable for completing assignments.
Development and implementation of training to better educate staff, clients, and community.
Assigned tasks and established work schedules to staff to cover operational needs.
Promoted culture focused on encouraging staff to develop skills and abilities.
Act as liaison between clients, families, and state agencies to ensure the best possible outcome for each party.
Built relationships with current customers to maintain goodwill and gain additional business.
Submitted reports in a timely manner to state and federal agencies, in order to maintain funding and services.
Maintained OSHA and safety standards in the workplace.
Intake Coordinator/Program Assistant
Inalliance Inc.
01.2001 - 09.2017
Served as primary contact for client referrals and worked with a planing team to determine best course of action.
Served as a representative of Inalliance Inc. in various community settings conducting presentations to classrooms, businesses, and state agencies.
Provided training to staff, clients, and families utilizing a systematic and person centered approach.
Mediated staff and client issues to bring about reconciliation.
Prepared accurate billing and maintained client and staff records.
Acting Manager of Dispatch & Scheduling at Northern California Power Agency (NCPA)Acting Manager of Dispatch & Scheduling at Northern California Power Agency (NCPA)