Alisa Castro
American Canyon,CA
Summary
Resourceful, meticulous accounting/administrative professional with accounting operations knowledge and collections expertise. Managed large daily volume of accounts receivables activities and achieved superior customer pay off rate. Demonstrated high-level analytical and communications skills with productive results.
Overview
14
14
years of professional experience
Work History
ACCOUNTING SPECIALIST
High End Development
Benicia, CA
01.2024 - 07.2024
- Received, reviewed, and processed vendor invoices, ensuring they are accurate and comply with company policies
- Matched invoices to purchase orders and receipts
- Prepared and processed payments, including hard checks, ACH/EFT transfers and credit cards
- Ensured all payments are made in accordance with vendor agreement
- Maintained positive relationships with vendors by addressing inquiries, resolving discrepancies, and ensuring timely payment via telephone and/or email
- Organized records of invoices, payments, and other relevant documents in file system
- Reconciled bank and credit card statements
- Entered and issued employee reimbursements
- Maintained/referenced list of General Ledger codes
- Updated large accounting database (Foundation) with various amounts of data including new project information, contract amounts and estimated costs
- Supported team operations by stepping in as a backup for the Operations Manager, efficiently managing various tasks and responsibilities.
COMPLIANCE SPECIALIST – BILLING
Cablecom, LLC.
Fairfield, CA
05.2021 - 01.2024
- Monitored and identified production ready to invoice in partnership with the field office in compliance with customer guidelines
- Validated funding for all production (WIP – Work In Progress)
- Validated/secured all backup documentation to support invoicing
- Utilized internal tools to finalize production for invoicing and created CSV's (comma-separated values) for the accounting team so that internal invoices can be generated and uploaded to customer invoicing portal
- Audited/reconciled invoice prior to submitting
- Communicated with field and accounting teams regarding inquiries, questions, etc
- Maintained/provided accurate reporting data as needed
- Uploaded supporting documents/maps into customer invoicing portal
- Managed invoice rejections & coordinated necessary corrections
- Attended weekly conference calls to report progress/discuss issues
- Provided billing assistance to other areas as needed.
BILLING SPECIALIST/ACCOUNTS RECEIVABLE
Ponder Environmental Services, Inc.
Benicia, CA
02.2016 - 02.2021
- Generated invoices for high volume jobs performed daily in the field
- Created vendor purchase orders
- Created new customer profiles
- Extensively audited invoices prior to submitting as well as rates and funding availability (ie: balance on customer purchase orders) and detail of line items
- Submitted invoices to customers via email/vendor portals
- Produced monthly statements and forwarded them to customers to collect on past due payments
- Maintained equipment and job logs on excel spreadsheets
- Fielded customer queries, providing clear, accurate answers to technical questions and support requests
- Processed customer credit applications for management review to promote increased product sales and growth of customer base
- Coordinated with clients and internal departments to resolve account discrepancies
- Collected an average of $2M per quarter.
FINANCIAL SERVICE REPRESENTATIVE/LEAD TELLER
Bank of the West
Benicia, CA
10.2010 - 02.2016
- Responsible for achieving sales/service goals through cross-selling products and services to customers
- Completed documentation necessary to open new accounts adhering to bank policies/procedures to avoid potential losses
- Processed customer transactions and troubleshooting problematic issues
- Researched banking guidelines and statutory requirements to stay updated on new laws and applications
- Balanced daily cash deposits and vault inventory with zero error rate
- Adhered to regulatory and company security and audit procedures
- Mentored and trained newly hired tellers to familiarize each with job responsibilities and organizational procedures
- Generated new business through referrals and in-branch selling from the platform.
Education
Some College (No Degree) - Early Childhood Development
Napa Valley College
Napa, CA05.2004
Associate of Applied Science - Phlebotomy
Kaiser Permanente School Of Allied Health
Richmond, CASkills
- Attention to detail
- Time Management
- 10-key Proficiency
- Quickbooks
- Foundation Software
- Microsoft Office
- Salesforce
- AR/AP
- Time & Material Invoicing
- Invoice Processing
- Data Entry
- Administrative Support
Timeline
ACCOUNTING SPECIALIST
High End Development
01.2024 - 07.2024
COMPLIANCE SPECIALIST – BILLING
Cablecom, LLC.
05.2021 - 01.2024
BILLING SPECIALIST/ACCOUNTS RECEIVABLE
Ponder Environmental Services, Inc.
02.2016 - 02.2021
FINANCIAL SERVICE REPRESENTATIVE/LEAD TELLER
Bank of the West
10.2010 - 02.2016
Some College (No Degree) - Early Childhood Development
Napa Valley College
Associate of Applied Science - Phlebotomy
Kaiser Permanente School Of Allied Health
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