Summary
Overview
Work History
Education
Skills
Timeline
Alisa Chandler

Alisa Chandler

Office Manager, Office Administrator
Los Angeles,United States

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

30
30
years of professional experience
4
4
years of post-secondary education

Work History

Office Manager

Peter Weingold, M.D.
Los Angeles, United States
04.2014 - 10.2022
  • Coordinated special projects and managed schedules.
  • Developed standard operating procedures for office.
  • Managed office operations while scheduling appointments for new, returning and over 500 current patients.
  • Built relationships with other Psychiatrists, Psychologists and Therapists to create steady referral pipeline.
  • Developed policies and procedures for effective practice management.
  • Provided proper scheduling of all patients, ensuring timely and effective allocation of resources and calendars.
  • Created and implemented organizational policies and procedures.
  • Coached new hires on company processes while managing employees to achieve maximum production.

Server

Roys Restaurant
Woodland Hills, CA
04.2008 - 11.2016
  • Cultivated warm relationships with regular customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Increased sales significantly by upselling higher-end products to customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Special Events Bartender

Cicada
Los Angeles, CA
10.2001 - 03.2014
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • At Times poured and prepared mixed drinks for over 300 customers
  • Provided customers with reliable, enthusiastic and personalized customer service.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Closed out cash register and prepared cashier report at close of business.
  • Tended bar for high-volume, fast-paced events with 300+ guests.
  • Responded to guest questions and requests with friendly and knowledgeable service.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.

Education

Certified Hypnotherapist - Hypnotherapy

HMI, Tarzana, CA
05.2003 - 05.2004

Bachelor of Arts - Psychology

Wright State University, Fairborn, OH
09.1987 - 07.1990

Skills

Business Administration

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Timeline

Office Manager - Peter Weingold, M.D.
04.2014 - 10.2022
Server - Roys Restaurant
04.2008 - 11.2016
HMI - Certified Hypnotherapist, Hypnotherapy
05.2003 - 05.2004
Special Events Bartender - Cicada
10.2001 - 03.2014
Wright State University - Bachelor of Arts, Psychology
09.1987 - 07.1990

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Alisa ChandlerOffice Manager, Office Administrator