Alisa Cotton
Las Vegas,NV
Summary
Results-focused CDM, CFPP FSM professional with expertise in Food Service Production. Proactive leader skilled in effective communication, leadership, and kitchen sanitation resulting in 2 Deficiency Free State Surveys and 4 98% State Surveys. Adept at multitasking to drive efficiency and achieve positive outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Director of Dietary Services
HCSG
Las Vegas, NV
05.2021 - Current
- Earned a 98% rating from the Clark County Health Department for three consecutive years (2022-2024).
- Achieved a perfect score in the CMS State Survey 2022
- Secured top scores of 98% in consecutive CMS State Surveys, covering years 2023 and 2024
- Created and rolled out standards, procedures, and policies within the dietary department.
- Managed team in daily tasks including menu planning and meal preparation
- Ensured correct patient and resident diets per physician orders and facility guidelines
- Organized special meals for holiday celebrations upon administrative request.
Certified Dietary Manager
Las Vegas Post Acute Rehab
Las Vegas, NV
02.2020 - 05.2021
- Attained an exceptional compliance rate of 99% with Clark County Health Department regulations in 2021
- Managed kitchen team to ensure proper meal preparation following recipes and safety protocols
- Managed ordering process to maintain adequate stock levels for operational needs.
- Worked closely with various teams for integrated patient services
- Coordinated special events including banquets and catering services
- Maintained optimal inventory levels and kept food costs in line with budget limitations.
Certified Dietary Manager
Life Care Center of Las Vegas
Las Vegas, NV
08.2018 - 12.2019
- Achieved superior rating from Clark County Health Department in 2019
- Achieved a deficiency-free outcome during the 2019 CMS state survey
- Oversaw daily preparation and service of 390 meals
- Demonstrated expertise in foods, beverages and supervisory responsibilities.
- Ensured resident concerns were promptly resolved to satisfaction
- Instituted new facility menu
Patient Services Supervisor
Sodexo USA
Las Vegas, NV
08.2007 - 08.2018
- Managed extensive call volume to gather patient dietary preferences
- Contributed to the food production process, ensuring 345 patients received each meal
- Tackled departmental challenges, leading to a more content workforce
- Led a team of 20 during daily operations
- Cultivated a collaborative work environment
- Managed all operations of cafe front
- Maintained daily cash drawer balance with precision.
Education
Certified Dietary Manager - Certified Dietary Manager
Madison Area Technical College
Madison, WI12.2021
Some College (No Degree) - Food And Beverage
College of Southern Nevada
Las Vegas, NVSkills
- Operational Oversight
- Food Operations Management
- Nutritional Assessment Expertise
- Food Safety Regulations
- Inventory Management
- Financial Efficiency
- Employee Oversight
- Employee Recruitment
Certification
- Certified Dietary Manager- 2024Current 2027
- Food Service Manager
- Training Center Account Manager For HCSG 2024
- ServSafe Current 2025
- OHSA 10 General industry Safety and Health
Timeline
Director of Dietary Services
HCSG
05.2021 - Current
Certified Dietary Manager
Las Vegas Post Acute Rehab
02.2020 - 05.2021
Certified Dietary Manager
Life Care Center of Las Vegas
08.2018 - 12.2019
Patient Services Supervisor
Sodexo USA
08.2007 - 08.2018
Certified Dietary Manager - Certified Dietary Manager
Madison Area Technical College
Some College (No Degree) - Food And Beverage
College of Southern Nevada
- Certified Dietary Manager- 2024Current 2027
- Food Service Manager
- Training Center Account Manager For HCSG 2024
- ServSafe Current 2025
- OHSA 10 General industry Safety and Health
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