Hardworking and passionate job seeker with strong customer service and organizational skills, eager to get back into the workforce position. Ready to help team achieve company goals.
Overview
33
33
years of professional experience
Work History
Caregiver
Independent Contrator
08.2017 - 08.2023
Supported patient through difficulties with completing basic tasks, including: administering medications, personal care tasks, and basic daily functions.
Scheduled and attend doctors visits with patient and took thorough notes regarding patient's health and medication.
Performed grocery shopping duties and meal planning for the week for the patient.
Built strong relationships with the patient to deliver emotional support and companionship.
Insurance Sales Agent
State Farm
06.2019 - 04.2021
Established customer relationships and followed up with customers on bill payments and policy renewals or upgrades.
Used a customer-focused, needs-based review process to educate customers about insurance options.
Worked with agents to establish and meet marketing goals.
Developed leads, scheduled appointments, identified customer needs, and marketed appropriate products and services.
Maintained a strong work ethic with a total commitment to success daily.
Homemaker
Independent Contractor
02.1996 - 06.2019
Took a hiatus from the professional world to raise three children.
This included: cooking, cleaning, grocery shopping and helping with homework while attending all of their school and sporting functions.
Budgeted all family expenses, tax preparation, and all banking needs.
Senior Customer Service Representative/Sales Agent
America West Airlines
08.1990 - 02.1996
Responsible for all airport functions, including: ticketing, manning the gate, baggage services, operations, weight and balance, station auditing, and recruiting and training of all new hire employees.
Performed reservation sales while using EDS/SHARES CRM system for all America West flights.
Managed a team of five employees to ensure all ground services were completed on time, and cargo operations were performed for Iceland Air flights.
Education
Business Administration And Management
University of Nevada - Reno
Reynard, NV
Skills
Budgeting
Customer Service
Sales
Phone Etiquette
Time Management
Microsoft Office Suite
Retention
Management
Timeline
Insurance Sales Agent
State Farm
06.2019 - 04.2021
Caregiver
Independent Contrator
08.2017 - 08.2023
Homemaker
Independent Contractor
02.1996 - 06.2019
Senior Customer Service Representative/Sales Agent