ALISA HERNANDEZ
West Jordan,Utah
Overview
3
3
years of professional experience
Work History
Cashier Assistant, Bakery Maintenance
Costco Wholesale
06.2024 - Current
- Operated efficiently in a fast-paced environment, ensuring quick and organized customer flow.
- Performed timely bakery cleaning while strictly adhering to safety standards.
- Met customer needs through polite, friendly and attentive service.
Social Media Manager
USU Eastern Dance Team
08.2022 - 05.2024
- Grew Instagram account 3,000+ followers.
- Increased views by 80%
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
Customer Service Representative
Squeeze
05.2024 - 07.2024
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Completed outbound customer service calls to assist with questions, concerns or problems.
Sales Associate
Maurices
10.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Effectively facilitated credit card and loyalty program sign-ups.
Brand Ambassador
American Eagle Outfitters
02.2022 - 08.2022
- Informed customers of all sales and offers, including loyalty programs
- Kept the store clean while ensuring all displays were up to company standards
Sales Associate
Old Navy
11.2021 - 11.2022
- Served as Lead Cashier, ensuring efficient and seamless customer flow through effective line management.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Associates Degree - Marketing
Utah State University
Logan, UT08.2024
High school diploma -
West Jordan High School
West Jordan, UT06.2022
Skills
- Complete tasks quickly and efficiently
- Excellent Memory
- Training in retail
- Easily takes and applies feedback
- Problem-Solving
- Team player
- Excellent communication
- Customer Service
- Teamwork and Collaboration
- Critical Thinking
Timeline
Cashier Assistant, Bakery Maintenance
Costco Wholesale
06.2024 - Current
Customer Service Representative
Squeeze
05.2024 - 07.2024
Sales Associate
Maurices
10.2022 - 01.2023
Social Media Manager
USU Eastern Dance Team
08.2022 - 05.2024
Brand Ambassador
American Eagle Outfitters
02.2022 - 08.2022
Sales Associate
Old Navy
11.2021 - 11.2022
Associates Degree - Marketing
Utah State University
High school diploma -
West Jordan High School