Hi, I’m
Alisa Hilliard
Morton,Illinois
Summary
Experienced Licensing Specialist with 35 years experience with comprehensive knowledge of licensing rules, regulations and procedures and HIPPA. Demonstrated ability to manage complex projects, ensuring compliance with local, state and federal laws. Strengths include strong communication skills, strategic planning abilities, and a proven track record in improving operational efficiency within departments. Trained in adult, child, and infant CPR, first aid and AED.
Overview
35
years of professional experience
14
years of post-secondary education
Work History
Lutheran Social Services of IlinoisPeoria, IL
Licensing Specialist
08.1988 - 05.2024
Job overview
- Actively participated in regular supervision sessions with supervisor to review caseloads.
- Liaised between schools, daycare centers, healthcare providers, law enforcement personnel, attorneys. to coordinate services for clients.
- Maintained up-to-date knowledge of applicable regulations governing professional licenses.
- Assisted in the preparation of reports summarizing current licensing activities.
- Compiled and maintained records of licensure information.
- Reviewed and verified licensing applications for accuracy and completeness.
- Performed quality assurance checks on all documents associated with licensure processes.
- Investigated customer inquiries regarding license status or eligibility criteria.
- Evaluated applications and assessment results to determine eligibility and acceptance.
- Stocked counters with forms, film and license supplies to maintain inventory levels.
Education
University of Northern IowaCedar Falls, IA
Bachelor of Arts from Social Work
05-1988
University of Northern IowaCedar Falls, IA
Bachelor of Arts from Social Work
1984.Aug - 1998.May (13 years & 9 months)
Skills
- Records Management
- Team building
- Dispute Resolution
- Problem-Solving
- Document Management
- Active Listening
- Adaptability and Flexibility
- Schedule Management
- Time Management
- Document Verification
- Legal Documentation
- Professional correspondence
- Typing Microsoft
- Effective Communication
- Written Communication
- Reliability
- Decision-Making
- Self Motivation
- Attention to Detail
- Multitasking
- Proficient in microsoft
- Time management abilities
- Excellent Communication
- Professionalism
- Organizational Skills
- Report Preparation
- Adaptability
- Customer Service
- Document Review
- Adult,child and baby first aid CPR and AED
Work Preference
Work Type
Full TimeImportant To Me
Paid time off401k matchHealthcare benefitsPersonal development programsWork-life balanceCompany CultureTeam Building / Company RetreatsSimilar Profiles
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