ALISA HOEFS
Carey
Summary
Dependable and detail-oriented Operations and Administrative Leader with 10+ years of experience supporting business operations, payroll administration, workforce scheduling, recruiting, and employee relations in manufacturing, service, education, and nonprofit environments. Recognized for improving processes, streamlining administrative workflows, and building collaborative teams while maintaining accuracy, compliance, and exceptional customer service. Skilled at managing multiple priorities in fast-paced environments.
Overview
23
23
years of professional experience
Work History
Operational Supervisor
Focus Workforce Management
01.2022 - Current
- Manage daily administrative and HR operations, including payroll, employee scheduling, onboarding, and applicant tracking.
- Coordinate recruiting activities, including interviews, background checks, and hiring for multiple client locations.
- Develop and automate administrative workflows that improve communication and reporting efficiency.
- Supervise and mentor administrative staff, promoting accountability, teamwork, and professional development.
- Prepare reports to monitor employee engagement, attendance, retention, and workforce performance.
- Partner with clients and internal leadership to ensure accurate staffing and exceptional customer service.
Youth Pastor
Lighthouse PCG
01.2013 - 01.2024
- Directed youth ministry operations, including budgeting, volunteer leadership, program planning, and event coordination.
- Recruited, trained, and mentored volunteers while fostering a positive, team-oriented environment.
- Planned retreats, community outreach events, and educational programs that increased participant engagement.
- Managed administrative responsibilities, communications, and scheduling for ministry activities.
Circulation Coordinator
Ogden Publications
01.2020 - 01.2021
- Managed subscriber accounts, payment processing, and customer service for multiple publications.
- Produced daily operational reports using Microsoft Excel for seven publication titles.
- Maintained accurate records while resolving customer inquiries promptly and professionally.
Substitute Teacher
New Riegel School
01.2017 - 01.2020
- Delivered classroom instruction using established lesson plans across multiple grade levels.
- Maintained productive learning environments through effective classroom management.
- Supported students' academic and behavioral success while collaborating with school staff.
Household Manager
01.2004 - 01.2017
- Managed household budgeting, purchasing, scheduling, and day-to-day operations.
- Coordinated appointments, calendars, transportation, and vendor services.
- Maintained organized financial and administrative records.
- Developed strong organizational, planning, problem-solving, and multitasking skills while managing competing priorities.
Education
High School Diploma -
Beca Homeschooling
Upper Sandusky, OH01-1995
Skills
- Payroll Systems: ADP Workforce Now, UKG (Kronos), Workday Payroll, Paycom, Paylocity, Dayforce
- Vendor Management Systems (VMS): SAP Fieldglass, SimpleVMS, Bullhorn, PaySelect, Avionté
- Microsoft Office: Excel, Word, Outlook
- Additional Skills: Payroll Processing, Timekeeping, Data Entry (10-Key)
CORE COMPETENCIES
Operations Management - Administrative Support - Payroll Administration - Workforce Scheduling - Recruiting & Onboarding - Employee Relations - Process Improvement - Staff Supervision - Customer Service - Compliance & Safety - Team Training - Event Coordination - Data Reporting - Conflict Resolution
Timeline
Operational Supervisor
Focus Workforce Management
01.2022 - Current
Circulation Coordinator
Ogden Publications
01.2020 - 01.2021
Substitute Teacher
New Riegel School
01.2017 - 01.2020
Youth Pastor
Lighthouse PCG
01.2013 - 01.2024
Household Manager
01.2004 - 01.2017
High School Diploma -
Beca Homeschooling