Alisa Hrustic
TD Bank
Rocky Hill,CT
4
Languages
4
years of professional experience
Innovative and detail-focused individual with strong aptitude for financial analysis and customer service. Possesses foundational knowledge in financial transactions and risk assessment, and proficient in using banking software and handling monetary transactions. Dedicated to delivering exceptional service and contributing to financial success of clients and institution.
Work History
Banking Associate I
2 Years- Processed customer transactions efficiently, ensuring compliance with banking regulations.
- Assisted clients in account inquiries and product selections, enhancing customer satisfaction.
- Supported team in achieving operational goals through effective communication and collaboration.
- Trained new associates on bank policies and procedures, fostering a culture of continuous learning.
- Mitigated risk exposure by diligently monitoring account activities and promptly reporting suspicious transactions to the compliance team.
Business Development Representative
11 Months- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
- Managed CRM system to track leads, ensuring timely follow-up and updates.
STORE ASSOCIATE
11 Months- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained inventory accuracy through regular stock checks and organization.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Education
Associate of Science - Business Administration And Management
Skills
Critical thinking
Solution-Oriented
Payment processing
Time Management
Multitasking
Languages
English - Native or Bilingual
Bosnian - Native or Bilingual
Croatian - Full Professional
Serbian - Full Professional
Timeline
Banking Associate I
TD Bank
08.2024 - CurrentRead More
Business Development Representative
Middletown Nissan
09.2023 - 08.2024Read More
STORE ASSOCIATE
La Piastra
10.2022 - 09.2023Read More
Connecticut State Community College
Associate of Science from Business Administration And Management
Read More