Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alisa Jacobs

Denton,TX

Summary

Adept at enhancing customer satisfaction, I excelled in visitor management and conflict resolution at True Thai Massage & Spa. My proactive approach led to streamlined front desk operations, significantly improving service efficiency. Skilled in both document preparation and professional telephone etiquette, I consistently ensured a welcoming and organized reception area, contributing to the company's positive reputation.

Overview

Work History

Substitute Receptionist

True Thai Massage & Spa
Houston, TX
06.2023 - 06.2023
  • Inputted customer information into the computer system for processing orders or services requested.
  • Managed front desk operations in the absence of the receptionist including sorting mail and responding to inquiries.
  • Assisted with filing documents, scheduling appointments, and organizing office supplies.
  • Maintained accurate records of all guests, vendors, and visitors who entered the facility.
  • Created log books detailing daily activities which were then submitted for review at the end of each shift.
  • Greeted visitors, answered and directed incoming calls, and provided general information.
  • Processed payments received from customers in accordance with company policies and procedures.
  • Processed payments using a cash register or credit card machine as necessary.

Education

Some College (No Degree) - Business Accounting

University of North Texas
Denton, TX

High School Diploma -

Varee ChiangMai International School
Chiang Mai, TH
05-2023

Skills

  • Visitor management
  • Customer service-oriented
  • Mail handling
  • Document preparation
  • Reception area maintenance
  • Professional telephone etiquette
  • Strong organizational skills
  • Appointment scheduling
  • Self motivation
  • Customer satisfaction
  • Conflict resolution

Languages

English
Professional
Thai
Professional

Timeline

Substitute Receptionist

True Thai Massage & Spa
06.2023 - 06.2023

Some College (No Degree) - Business Accounting

University of North Texas

High School Diploma -

Varee ChiangMai International School
Alisa Jacobs