Alisa Kellem
Phoenix,AZ
Summary
Hardworking and reliable industrious worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.
Overview
6
6
years of professional experience
Work History
Sales Associate
Vans
Phoenix, AZ
11.2019 - 01.2020
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Negotiated and closed deals with minimal oversight.
Cashier Sales Associate
Target Rapid City SD
Rapid City, SD
09.2018 - 02.2019
- Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs
- Learned roles of other departments to provide coverage and keep store operational
- Drove sales and add-on purchases by promoting specific item options to customers
Cashier Sales Associate
Herbergers
Rapid City, SD
03.2018 - 06.2018
- Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Maintained flexibility to work varied schedule, including nights and weekends
- Helped customers find specific products, answering questions and offering advice
- Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies
- Learned roles of other departments to provide coverage and keep store operational
Assisted Elderly At Meal Times
Holiday Hills Assisted Living
Rapid City, SD
04.2017 - 01.2018
- Maximized joyful living by suggesting appropriate food and drink pairings to suit unique customer preferences
- Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff
- Updated repeat customers on menu changes and updates to maintain quality service relationships
- Maximized team performance by training new employees on proper food handling, guest expectations and group living protocols
- Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning
Baby Sitter
Theresa Dooner
Rapid City, SD
01.2014 - 01.2018
- Engaged groups of culturally diverse children in creative, safe and focused setting
- Enforced rules to teach manners and maintain safe environment
- Incorporated music and art activities to encourage creativity and expression
- Communicated with parents or guardians about daily activities, behaviors and upcoming events
- Implemented and oversaw activities centered on promoting learning and imaginative play
- Improved group and individual behavior with positive management strategies
- Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions
- Assisted children in development of social, communication and problem-solving skills
- Provided nurturing and appropriate environment for children ranging in age from 3 to 11
Education
High School Diploma -
Rapid City High School
Rapid City, SD05.2018
Skills
- Credit and cash transactions
- Cash drawer balancing
- Cash register operation
- ID verification
- Payment processing
- Customer assistance
- Merchandise restocking
- Scanner operations
- Security monitoring
- Customer greeting
- Effective customer upselling
- Detail-oriented
- Approachable
- Superb sales professional
- Excellent multi-tasker
- Reliable and dependable
- Dedicated team player
- Cheerful and energetic
- Skin care
- Time management
- Team leadership
- Make-up application
- Outstanding client care
- Product promotions
- Self-motivated
- Superior attention to detail
- Sales background
Timeline
Sales Associate
Vans
11.2019 - 01.2020
Cashier Sales Associate
Target Rapid City SD
09.2018 - 02.2019
Cashier Sales Associate
Herbergers
03.2018 - 06.2018
Assisted Elderly At Meal Times
Holiday Hills Assisted Living
04.2017 - 01.2018
Baby Sitter
Theresa Dooner
01.2014 - 01.2018
High School Diploma -
Rapid City High School