Alisa Livingston

• Serve as senior regional leader overseeing multi-market revenue strategy, client development, and executive partnerships across luxury retail environments.
• Manage and grow relationships with high-value clients, delivering personalized, consultative solutions that drive long-term loyalty and increased lifetime value.
• Lead regional business planning, forecasting, and performance analysis to optimize profitability and market share.

Utilize CRM platforms to analyze client behavior, identify growth opportunities, and enhance retention.

• Partner directly with executive leadership and external stakeholders to align strategic priorities, resources, and performance outcomes.
• Lead, mentor, and evaluate high-performing teams; set KPIs, manage risk, and ensure adherence to corporate standards.

• Developed and executed comprehensive marketing strategies to drive sales growth across multiple distribution channels.
• Collaborated with cross-functional teams to improve product development processes and align with market trends.

• Led organizational transformation efforts to adapt to evolving industry trends and position the company for long-term success, implementing necessary structural changes while maintaining a focus on core business objectives.
• Reduced operational risks while organizing data to forecast performance trends.
• Increased employee engagement and satisfaction levels through targeted initiatives such as professional development programs, recognition schemes, and flexible work arrangements.
• Oversaw budget allocation for various projects, ensuring optimal use of resources for maximum impact.

• Built and maintained a loyal portfolio of affluent clients through trust-based relationship management and personalized advisory service.
• Designed and executed client engagement initiatives that drove sustained revenue growth and deepened brand loyalty.
• Collaborated with account executives and store leadership to support business expansion and operational excellence.
• Consistently exceeded sales targets while upholding strict standards of discretion, professionalism, and service quality.

• Achieved 26% year-over-year sales growth through strategic client outreach, event-driven acquisition, and relationship cultivation.
• Earned L'Oréal Companies Sales Achievement Award (2019) for outstanding performance.
• Advised high-value clients on premium product portfolios using consultative, needs-based approaches.
• Strengthened store partnerships and communicated strategic business priorities to drive aligned execution.
• Led team in achieving sales targets through strategic product placement and customer engagement techniques.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

• Supported full-scope business operations including financial performance, talent development, and client experience.
• Managed inventory controls, shrink mitigation, and sales performance metrics.
• Recognized as a top-performing manager in South Texas for revenue results and exceptional client service.