Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

Alisa Lockett-Leonard

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

2025
2025
years of professional experience

Work History

Army Reserve Member

U.S. Army Reserve

Managerial Professional

Government
01.1996 - Current
  • Managed the delivery, collection, dispatch, mail distribution. window services and processing of postal and non-postal products of a large station.
  • Determined staffing requirements based on planned volume, planned schedules to meet actual mail volumes for the daily operation.
  • Provide data for annual budget planning, controlled operating costs withing budget allocations and/or justify over expenditures for unforeseen issues that may arise.
  • Ensure all accounting and administrative functions are performed and ensured reports were prepared and submitted as required.
  • Conducted route evaluations and inspections base don changes in volume and growth within the delivery area.
  • Evaluated employee performance reviews. Reviewed and approved employee personnel actions and ensured the training needs of supervisors and the subordinates is provided.
  • Oversee security procedures and ensured proper safety protocols were followed.
  • Consulted with business and customer representatives regarding changes in mail receptacles, delivery patterns, known hazards based on customer inquiries or products that were offer that assist in the growth or expansion of their business.
  • Emphasized emphasis on established policies and procedures.
  • Consulted with representatives on employee organizations regarding labor/management problems not resolved by subordinate supervisors.
  • Prepared responses to congressional inquires regarding mail service.


Police Officer

New Orleans Police Department
03.1991 - 03.1996

Worked as a Field Officer and and Field Training Officer. Served on many different task force operations within the department.

Education

High School -

McDonough 35 High School

Skills

  • Detail-oriented
  • Budget Management
  • Innovative Thinking
  • Self-motivated
  • Independent Task Handling
  • Spreadsheets
  • Excel
  • Data Entry
  • Functional Analysis
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Attention to detail
  • Dependable and responsible
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Active listening
  • Organization and time management
  • Problem resolution
  • Verbal communication

Community Service

  • President, National Association of Postal Supervisors
  • Chair Member, Neighborhood Association for Park Place Subdivision
  • Attended numerous community events throughout my tenor as a Postmaster and on my personal time throughout the Metro New Orleans Area to be of assistance in any capacity needed.


Timeline

Managerial Professional

Government
01.1996 - Current

Police Officer

New Orleans Police Department
03.1991 - 03.1996

Army Reserve Member

U.S. Army Reserve

High School -

McDonough 35 High School
Alisa Lockett-Leonard