Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
SoftwareEngineer

Alisa Markovich

Kelseyville

Summary

CPT1 PHLEBOTOMY TECHNICIAN, I am excited to do my externship soon and start a new career.

Experienced with laboratory techniques and standardized testing procedures. Utilizes precision and attention to detail to ensure accurate and reliable results. Knowledge of safety protocols and quality control measures ensures safe and efficient work environment.

Overview

24
24
years of professional experience

Work History

Laboratory Technician II

Redwood Toxicology/Abbott
02.2003 - 03.2024
  • Maintained a high level of accuracy in test results by following strict quality control procedures.
  • Maintained documentation on tests performed in lab.
  • Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
  • Documented information by maintaining daily logs and equipment record books.
  • Calibrated and maintained instruments to keep equipment fully operational.
  • Reduced errors in data entry by meticulously reviewing and validating information before submission.
  • Collected and performed analytical testing on in-process product.
  • Supported regulatory compliance efforts through adherence to guidelines and thorough record-keeping practices.
  • Adapted quickly to changes in test protocols or methodologies, maintaining productivity during periods of transition.
  • Completed quality documents and input and saved quality data in appropriate locations.
  • Participated in continuous improvement initiatives, contributing to the ongoing optimization of lab operations.
  • Streamlined sample processing for faster turnaround times and improved customer satisfaction.
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Oversaw items in inventory and reordered before supplies diminished.
  • Adhered to laboratory safety procedures to maintain compliance with quality control standards.
  • Recorded and analyzed data to produce reports of results.
  • Troubleshot and resolved equipment and process issues.
  • Participated in lab meetings and project presentations.
  • Prepared reagents and solutions following standard laboratory formulas and procedures.
  • Assisted scientists by collecting and organizing laboratory data.
  • Cooperated with other technicians to develop and test new protocols.
  • Prepared reagents, media and solutions to use for laboratory testing and analysis.
  • Inspected laboratory equipment to maintain good working condition for optimal results.

Quality Control Assistant Supervisor

Making It Big
01.2002 - 12.2003
  • Demonstrated adaptability in adjusting to changing demands and priorities within the manufacturing environment while maintaining high-quality standards.
  • Reduced defects in final products by implementing effective inspection processes and reporting findings to managers.
  • Assessed quality of finished products with careful inspections.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Back Office Medical Assistant

Family Practice
07.2000 - 11.2001
  • Fostered strong relationships with patients and their families by providing compassionate support and answering questions about medical care.
  • Ensured compliance with HIPAA regulations through meticulous handling of sensitive patient information.
  • Prepared examination rooms for patients, maintaining a clean and organized environment for optimal care delivery.
  • Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.
  • Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
  • Placed laboratory tests and scan results in EMR for provider review.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

Cardiovascular Tech MA

NCMA
01.2000 - 07.2000
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.

Education

Graduate Certificate - Phlebotomy

Phlebotomy Training Academy
Rohnert Park
12.2024 - 01.2025

Graduate Certificate - Front & Back Office Medical Assistant

Empire College
Santa Rosa, CA
01-2000

Skills

  • Laboratory safety protocols
  • Health and safety
  • HIPAA compliance
  • Phlebotomy techniques
  • Laboratory specimen collection
  • Medical terminology
  • Sterilization procedures
  • Specimen labeling
  • Patient care coordination
  • Processes and procedures
  • Quality control procedures

Certification

  • Basic Life Support Certification (BLS)
  • CPR/AED Certification
  • California Driver's License
  • CPT1 Phlebotomy Technician, NHA 2025 January
  • Certified Medical Assistant

Software

Microsoft

Workday

Outlook

Laboratory Programs

Timeline

Graduate Certificate - Phlebotomy

Phlebotomy Training Academy
12.2024 - 01.2025

Laboratory Technician II

Redwood Toxicology/Abbott
02.2003 - 03.2024

Quality Control Assistant Supervisor

Making It Big
01.2002 - 12.2003

Back Office Medical Assistant

Family Practice
07.2000 - 11.2001

Cardiovascular Tech MA

NCMA
01.2000 - 07.2000

Graduate Certificate - Front & Back Office Medical Assistant

Empire College
Alisa Markovich