Alisa Middleton
Pflugerville
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
18
18
years of professional experience
Work History
Medical Records Director
Austin Family Allergy & Asthma
05.2022 - Current
- Improved patient privacy by streamlining the medical records system and implementing strict access controls.
- Developed effective document retention policies to maintain proper storage and disposal of sensitive patient information in accordance with regulatory requirements.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
Principal
Stepping Stone School
01.2017 - 12.2022
- Enhanced school performance by implementing strategic plans and collaborating with fellow administrators.
- Increased teacher effectiveness through comprehensive coaching, professional development opportunities, and mentorship programs.
- Streamlined school operations by evaluating processes and procedures, identifying inefficiencies, and recommending improvements.
- Fostered a positive learning environment by promoting open communication among staff, students, and parents.
- Managed budgets and resources efficiently to ensure optimal allocation of funds for school programs and initiatives.
- Evaluated curriculum materials for alignment with state standards, ensuring consistency across grade levels and subject areas.
- Trained teachers on effective teaching techniques, classroom management strategies, and behavior modification.
Lead Teacher
Stepping Stone School
03.2006 - 01.2017
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Collaborated with colleagues to design interdisciplinary units of study, fostering a deeper understanding of content across subject areas.
- Designed and executed project-based learning experiences, promoting teamwork, problem-solving skills, and real-world connections for students.
- Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
Education
High School Diploma -
Mccallum High School
Austin, TX05.2002
Skills
- Professional Relationships
- Medical Records and Documentation
- Patient Records Handling
- Information Compilation
- Electronic Medical Record
- Bookkeeping Support
- Medical Billing and Coding
- Reminder Calls
- Patient Callbacks
- Medical Records Management
- Call Transfers
- Front Desk Operations
- EMR Systems
- Patient Scheduling
- Telephone Etiquette
Timeline
Medical Records Director
Austin Family Allergy & Asthma
05.2022 - Current
Principal
Stepping Stone School
01.2017 - 12.2022
Lead Teacher
Stepping Stone School
03.2006 - 01.2017
High School Diploma -
Mccallum High School
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