Alisa O'Rourke
Rossville,GA
Summary
Competent Medical Billing Clerk with 5 years of experience in handling wide variety of medical coding and billing tasks. Hardworking individual with excellent multitasking abilities. Coordinates with insurance companies and expedites claims processes. Expertise in accurately inputting procedure and diagnosis codes into billing software to generate invoices.
Overview
27
27
years of professional experience
Work History
Purchasing Assistant
Ringgold Telephone Company
- Utilized computer for all requisitions and purchase orders
- Developed new vendors and use of e-commerce
- Assisted I.T.Department with various projects.
- Provided administrative support to Operations Department
- Evaluated bid responses to determine prices without compromising quality
- Established and managed supplier and vendor relationships.
- Managed purchase requisitions for appropriate budget codes
- Maintained contractor timesheets
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
- Managed inventory levels effectively to prevent stockouts and minimize holding costs.
- Built and grew database of preferred vendors to manage supplier performance.
Medical Billing Clerk
Comprehensive Medical Care PC
2018.08 - Current
- Verified accuracy of billing data and corrected discrepancies.
- Collected payments and applied to patient accounts.
- Updated patient financial information to guarantee accuracy.
- Posted payments and collections on regular basis.
- Filed and updated patient information and medical records.
- Assisted patients with inquiries regarding bills, providing clear explanations of charges and answering questions related to insurance coverage or payment options.
- Conducted regular audits of patient accounts, identifying inaccuracies or discrepancies that required correction or adjustment.
- Handled sensitive patient information with utmost discretion, maintaining strict confidentiality in accordance with HIPAA regulations.
- Ensured timely submission of claims by accurately preparing and submitting medical bills to insurance companies within specified deadlines.
- Enhanced team productivity through cross-training and supporting colleagues in their tasks during peak workload periods.
- Maintained accurate patient records, updating demographic information and insurance details as needed for a seamless billing process.
- Verified insurance of patients to determine eligibility.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Encoded and canceled checks using bank machines.
Creeler
Shaw
2015.05 - 2019.08
- Go to the assigned beamer, choose a rack of yarn to begin creeling
- Change out small yarn package by cutting ends with snips and pulling them off the spindle
- Place the full yarn package on a spindle and tie the ends back into creel
- Take a rack of small yarn packages to burn off table
- Always use the correct PPE to keep from getting hurt
- Dispose burn off waste into an empty box
- Watch creel for any breaks
- If it breaks, stop beamer and take ends up and dot ends back in so the operator can turn beamer back on
- After the beam gets the correct yardage, help the operator doff the beam and put the empty one on and start the beamer back up
- End of shift make sure all waste is swept up around beamer and burn off the table, to be ready for the next shift.
- Promoted a safe working environment, adhering strictly to established safety protocols while operating machinery.
- Used different machines and tools based on individual job requirements.
Receive
Amazon Fulfillment Center
2014.09 - 2015.05
- Log into the receive program
- Pull cases of items of line and begin scanning items into totes
- Verify correct items are received, place items into totes
- Put completed tote onto line to send to next department.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Adhered to tracking, documentation, and control standards in order to reduce loss and maintain compliance.
- Provided support during peak seasons or special projects by performing additional duties as needed including assisting in picking, packing or shipping processes.
Stow
Amazon Fulfillment Center
2014.09 - 2015.05
- Log into scanners to begin
- Go to assigned Mod and floor to pull u-boat
- Scan into all totes on u-boat
- Locate bins to start stowing all items from totes
- Scan each individual item, verify it is correct, and stow into correct bin
- Put empty totes in specific locations, and take u-boat back to active divert.
Sales Associate
Tigermarket
2013.06 - 2014.09
- Clean store, equipment, bathrooms and food/drink service areas, outside and pump area, dispose of trash
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Set pumps electronically for fuel purchases
- Enter all transactions at the time of purchase at the correct price by scanning, and placing all payments collected in the register, making correct change or processing credit/debit transactions
- Verify age of customers on age-restricted products
- Prepare food items and maintain proper holding times and temperatures, practice safe food handling procedures
- Help other store team members in maintaining safety in the store.
Administrative Assistant to Vice President (VP) of Financial Operations and I.T. Department
Ringgold Telephone Company
1997.04 - 2010.09
- Provide administrative support to VP in timely manner
- Answer telephones, and direct calls efficiently or take accurate messages
- Prepared correspondence, received visitors, arranged conference calls and scheduled meetings
- Prepared reports, memos, letters, financial statements, and other documents using word processing, spreadsheet and/or presentation software.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Customer Service
Ringgold Telephone Company
1997.04 - 2010.09
- Provided customer support in a busy call center environment
- Effectively work as an individual or in a team environment
- Reduce dissatisfied customer complaints
- Proposed and sold voice, data, long distance and internet services
- Maintain records of all customer interactions and transactions
- Distributed internal and external mail in a timely manner.
Education
Diploma - Office Technology
Georgia Northwestern Technical College
Rock Spring, GA06.1996
Skills
- CPT Knowledge
- HIPAA Compliance
- Medical Terminology
- Patient Billing
- Payment posting
- Billing and coding
- Data Entry
- Insurance claims processing
- Multitasking
- Customer service support
- Patient Collections
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Medical Billing Clerk
Comprehensive Medical Care PC
2018.08 - Current
Creeler
Shaw
2015.05 - 2019.08
Receive
Amazon Fulfillment Center
2014.09 - 2015.05
Stow
Amazon Fulfillment Center
2014.09 - 2015.05
Sales Associate
Tigermarket
2013.06 - 2014.09
Administrative Assistant to Vice President (VP) of Financial Operations and I.T. Department
Ringgold Telephone Company
1997.04 - 2010.09
Customer Service
Ringgold Telephone Company
1997.04 - 2010.09
Purchasing Assistant
Ringgold Telephone Company
Diploma - Office Technology
Georgia Northwestern Technical College
References
References available upon request.
References
References available upon request.
Similar Profiles
Tyler ApplegateTyler Applegate
Communications Field Technician at New Knoxville Telephone CompanyCommunications Field Technician at New Knoxville Telephone Company
Luke CodyLuke Cody
Engineering Intern at Public Service Telephone CompanyEngineering Intern at Public Service Telephone Company
JOSE MOSESJOSE MOSES
Phone and Data line Installation at Roy Overall, DBA Overall Telephone CompanyPhone and Data line Installation at Roy Overall, DBA Overall Telephone Company