Alisa Piccirilli
New Providence,PA
Summary
Dedicated Office Assistant with plenty of clerical experience in busy environments achieving superior levels of administrative effectiveness. I excel in telephone support and data-entry. Strong knowledge of CPCMS and history achieving high data output. I'm respectful, punctual and hardworking and have always been a loyal and dependable employee in every position I've held.
Overview
8
8
years of professional experience
Work History
Clerical Specialist
Lancaster County Clerk of Courts
09.2022 - 01.2024
- Ensured prompt delivery of time-sensitive materials through effective prioritization and coordination with co-workers and management.
- Streamlined processes for document scanning, archiving, and retrieval to increase overall productivity in the workplace.
- Contributed to a positive work environment with exceptional interpersonal skills, fostering strong relationships among colleagues.
- Maintained strict confidentiality while handling sensitive information, adhering to established security protocols.
- Assisted in training coworkers on company procedures and software tools.
- Supported team members by taking on additional tasks during high-volume periods, ensuring deadlines were met consistently.
- Reduced errors in data entry with careful attention to detail and double-checking work for accuracy.
- Reviewed files, records and other documents to obtain information to respond to requests.
General Transcriptionist
REV
01.2018 - 08.2022
- Safeguarded client confidentiality by adhering to strict data privacy policies and maintaining secure storage of sensitive files.
- Transcribed dictated files and video recordings.
- Assisted clients in meeting deadlines through meticulous organization skills and prompt delivery of completed work.
- Managed high-volume workload effectively with an unwavering commitment to providing exceptional quality output within tight deadlines.
- Demonstrated versatility in handling diverse subject matter across various industries, showcasing adaptability and strong research abilities when required.
- Enhanced transcription accuracy by proofreading and editing transcribed documents for spelling, grammar, and punctuation errors.
- Performed thorough research on industry-specific terminology as needed, ensuring the highest level of comprehension for each transcription assignment undertaken.
- Upheld the highest standards of work ethic, reliability, and integrity while completing all assigned tasks efficiently.
- Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.
- Verified accuracy of transcribed material prior to finalization.
- Reviewed completed reports for proper formatting, grammar, and sentence structure.
- Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity.
- Stayed current with industry terminology to provide accurate transcription services.
- Used headsets and transcribing software to take dictation of documents.
In-Home Caretaker
Linda Langevin
08.2015 - 03.2017
- Supported cognitive function through engaging conversation and mental stimulation activities tailored to individual interests.
- Provided emotional support through active listening and empathetic communication, fostering positive relationships with clients.
- Adapted caregiving approaches based on evolving client needs while maintaining a consistent level of compassionate support.
- Collaborated with family members and healthcare professionals to develop comprehensive care strategies for optimal client support.
- Monitored vital signs and reported changes to healthcare providers, ensuring prompt intervention when necessary.
- Demonstrated strong problem-solving abilities in addressing various challenges faced during the course of caregiving, leading to effective resolutions and satisfied clients.
- Assisted clients with daily living tasks for improved independence and wellbeing.
- Managed medication schedules to ensure timely administration and improve client health outcomes.
- Prepared nutritious meals according to dietary guidelines, promoting healthy eating habits among clients.
- Enhanced client's quality of life by providing compassionate and attentive in-home care.
- Performed light housekeeping duties, creating a clean and comfortable living environment for clients.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Scheduled and coordinated medical appointments.
- Assisted with end-of-life care.
Education
GED -
Hershey High School
Skills
- Typing Speed
- Document Management
- Proofreading abilities
- Positive Attitude
- Customer Service
- Time Management
- Verbal Communication
- File Organization
- Clerical Support
- Meticulous attention to detail
- Data Entry
Timeline
Clerical Specialist
Lancaster County Clerk of Courts
09.2022 - 01.2024
General Transcriptionist
REV
01.2018 - 08.2022
In-Home Caretaker
Linda Langevin
08.2015 - 03.2017
GED -
Hershey High School