ALISA PIERRELLOUIS
Dallas
Summary
Dynamic HR Generalist with a proven track record at Allied Universal, adept at conflict resolution and strategic planning. Skilled in HRIS management and employee engagement, I successfully enhanced onboarding processes, fostering a collaborative work environment. Committed to ethical hiring practices, I thrive in fast-paced settings, ensuring compliance and driving organizational success.
Overview
9
9
years of professional experience
Work History
HR Generalist
Allied Universal
Dallas
01.2025 - Current
- Collaborated with internal stakeholders to ensure effective communication between departments.
- Provided essential support to address individual HR needs of employees.
- Analyzed job descriptions and determined recruitment plan, timeline and advertising efforts to fill positions.
- Managed HR information systems (HRIS) to ensure efficient data management and accurate reporting.
- Facilitated conflict resolution sessions and mediated disputes between employees, fostering a positive work environment.
- Collaborated with HRBP to develop and execute human resources strategies, enabling business objectives.
- Interpreted and explained human resources policies, procedures or regulations.
- Developed and documented HR procedures to refine processes and drive compliance with policies.
- Conducted exit interviews and completed employment termination paperwork.
ONBOARDING SPECIALIST
Allied Universal
Dallas
03.2023 - 01.2025
- Oversaw the pre-employment processes to include background checks, drug screens, and license verifications to ensure compliance with internal policies and regulatory requirements.
- Managed the HR email inbox and addressed Service Desk tickets, ensuring timely resolution.
- Planned, organized, and executed culture-building activities and events.
- Served as a liaison between employees and management, collecting feedback, addressing concerns, and facilitating effective communication.
- Maintained the company organizational charts and employee directory.
- Assisted with event planning and employee engagement projects, including the rollout of the engagement survey.
- Prepare and distribute HR-related communications, as well as the monthly newsletter.
- Assisted the team in working with managers and employees to solve problems and resolve grievances.
- Collaborated with IT department to ensure timely setup of computer accounts and email for new hires.
- Identified areas for improvement within the current onboarding program.
- Established a feedback loop with new hires to enhance the onboarding experience continually.
- Tracked completion of mandatory training and compliance requirements for new employees.
- Designed and implemented comprehensive onboarding programs to enhance employee integration.
HR COORDINATOR
Capital One
Plano
09.2022 - 11.2022
- Acted as new hire advocate to ensure that newly hired employees understand how to obtain needed information and navigate various employee support systems
- Assisted with scheduling new employees for orientation, training, benefits, check-ins, and performance reviews, as well as being involved with employee engagement initiatives
- Electronically filed documents, updated and maintained information in the HRIS (Human Resources Information System) and ensured employment documents are uploaded to employee records, as well as retrieving and forwarding documents upon request
- Effectively communicated onboarding procedures, details, and status to candidates, recruiters, and hiring managers, ensuring adherence to I9 requirements, acknowledgement of guides & policies
- Processed New hire documents, transfers, and promotions
- Collected new hire feedback, compiled, and analyzed the feedback, and presented the information to senior management while working to continuously improve the process
SOCIAL MEDIA CONTENT MODERATOR
Genpact
Richardson
05.2020 - 09.2022
- Ensured adherence to company guidelines while moderating online forums and social media sites.
- Identified trends in user generated content that could be addressed through policy changes or training programs.
- Provided guidance and support to new moderators in order to ensure high quality standards are met.
- Applied knowledge of relevant laws, regulations, and industry best practices when making decisions about content moderation.
QUALITY ASSURANCE LEAD
Amazon
Garland
10.2018 - 03.2020
- Facilitated new employee orientations
- Inspected worker progress through production noting areas needing improvement and implementing plans for rectification
- Promoted employee welfare by maintaining proper protocols through investigation, implementing corrective action and disciplinary procedures
- Produced and reviewed audit reports for submission
- Identified management control weaknesses and provided value added suggestions for remediation
- Maintained compliance with corporate policies, programs and standards
HR MANAGER/ADMIN ASSISTANT
Hedge Consultants
Dallas
01.2016 - 01.2019
- Developed and managed recruiting strategies to fulfill personnel needs, identify potential candidates through various recruiting tools, Manage and maintain a full cycle recruiting process
- Managed the office by coordinating all office activities, including processing office supplies, maintaining files and documents, and answering the phone
- Managed the administrative requirements of the business to smoothly and efficiently run day-to-day operations
- Oversaw the recruitment process, including sourcing, interviewing, and onboarding
- Hands on experience with office machines and various office software/systems
- Responded to employee HR related questions received through inbound calls or emails; research questions and follow up with the requester as appropriate using procedures and other reference materials to assist in answering and resolving issues
- Collected and analyzes data related to social media marketing campaigns
- Conducted research and conducted analysis on social media platforms and analyzed and analyzed data to identify and recommend strategic marketing and lead generation campaigns
- Maintained a high-volume workload with short deadline, consistently meeting performance goals and handling confidential information with discretion
- Escalated inquiries on system issues to appropriate subject matter experts when specific in depth functional knowledge was required
Education
MBA - ADMINISTRATION- HUMAN RESOURCES
Western Governors University
11.2022
Bachelor of Science - Business Management
Texas Women's University
12.2020
Skills
- Ability to make independent decisions
- Planning and prioritizing skills
- Proactive
- Strong sense of urgency
- Ability to multitask effectively
- Employee Relations and Conflict resolution
- Training development
- Verbal/Nonverbal and Interpersonal Skills
- Strategic Planning
- Critical Thinking
- Active listening
- Problem-solving skills
- Web Design
- Design Thinking
- Wireframe Creation
- Front End Coding
- Backend Tech
- Problem-Solving
- Computer Literacy
- Project Management Tools
- Strong Communication
- Change and recruitment management
- Organizational skills
- Analytical skills
- Record keeping skills
- Customer service/customer support
- Adaptability to changing work environment
- Multi line phone operation
- Data entry/record keeping
- Typing 50 WPM
- HR Sourcing
- Canva proficient
- Employee Engagement
- HRIS and ATS platforms
- Experience with ICIMS
- Experience with Workday
- Experience with People-soft
- Experience with ADP
- Experience with Taleo
- Experience with Winteam
- Experience with Percipio
- Experience with eHub
- Experience with SAP
- Experience with Successfactors
- Attention to detail
- Great time management
- Flexible and adaptable to new situations and challenges
- Advanced knowledge of Microsoft Office
- Advanced knowledge of G Suite programs
- Proactive self-starter
- Ability to work independently
- Ability to work with a team
- Committed to upholding ethical and legal hiring practices
- Employee engagement
- Onboarding processes
- Policy interpretation
- Conflict resolution
- Recruitment planning
- HRIS management
- Internal communications
- Employee surveys
- Onboarding and orientation
References
References available upon request.
Timeline
HR Generalist
Allied Universal
01.2025 - Current
ONBOARDING SPECIALIST
Allied Universal
03.2023 - 01.2025
HR COORDINATOR
Capital One
09.2022 - 11.2022
SOCIAL MEDIA CONTENT MODERATOR
Genpact
05.2020 - 09.2022
QUALITY ASSURANCE LEAD
Amazon
10.2018 - 03.2020
HR MANAGER/ADMIN ASSISTANT
Hedge Consultants
01.2016 - 01.2019
MBA - ADMINISTRATION- HUMAN RESOURCES
Western Governors University
Bachelor of Science - Business Management
Texas Women's University
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