Summary
Overview
Work History
Education
Skills
Timeline
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Alisa Politte

Ocala,FL

Summary

The Service industry has been a part of my life for 16 years with extensive management skills in the BOH as a kitchen manager as well as FOH managing for service and bar. However, my true passion is bartending. I take pride in being a kind, dependable, and a reliable person. My reputation will show that I am a very hard working and beneficial asset in any position that I am in while I continue to grow as a person. I am strongly coachable and dedicated to providing the best customer service possible.

Overview

16
16
years of professional experience

Work History

Bartender & Certified Trainer

Harry's Seafood Bar and Grille
, FL
01.2023 - Current
  • Performed opening and closing duties including restocking supplies, and prepping all items necessary to ensure my fellow bartenders are succesful during their shift.
  • Staying late for deep cleans and service meetings.
  • Handling and being responsible for large amounts of money.
  • Greeted customers and providing excellent customer service by being personable, and outgoing.
  • Being kind and accommodating to guest to create repeat customers and lifelong fans.
  • Developed good working relationships with fellow employees through effective communication and guidance.
  • Training all new servers and bartenders while doing my best to set them up for continuous success.
  • Effectively and efficiently working in a very fast paced and high stress environment,
  • Showing high efficiently serving multiple customers at a time while keeping up with an extensive amount of mixed drinks.
  • Consistent with top sales, dependability, and customer compliments.

Bar & Service Manager

Longhorn Steakhouse
Ocala, FL
06.2020 - 12.2022
  • Resolved customer complaints in a timely manner.
  • Developed and maintained relationships with customers, vendors, and suppliers.
  • Managed service staff to ensure customer satisfaction and compliance with company policies.
  • Created and adjusted schedules for a staff of 40 or more.
  • Took on the role of every emplyee as need be. (Grill cook, dishwasher, bartender, host etc.)
  • Extremely hands on and productive supervisor to ensure my employees were successful.
  • Compassionate, empathetic, patient, and understanding of my employees wants and needs.
  • One of the first to show up and one of the last to leave.
  • Making consistent and efficient liquor orders, produce orders, and inventory orders on a weekly basis.
  • Leading by example with empathy and a strong, positive work ethic.
  • Meeting tight deadlines under pressure.
  • Successfully completing and maintaining tasks that ensure the restaurant was up to date on all food safety and health inspections.
  • Handling and being responsible for large amounts of money.
  • Being responsible for the well-being of guests and staff.
  • Organized large parties, and special events.
  • Prepping and cooking food each day.

Server/ Bartender/Certified Trainer

Longhorn Steakhouse
Ocala, FL
06.2016 - 06.2020
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • ensuring proper presentation of food products and beverages in an appealing way.
  • Adhering to sanitation standards to keep guests safe.
  • Effectively recommending dishes by offering appealing descriptions of food and beverages.
  • Receiving customer orders and accuratley transfering them to the kitchen.
  • Providing table wine service.
  • Keeping up with side work while continuing to accommodate guests.
  • Stayed up to date on all training modules and attended all trainer meetings.
  • Trained and guided all new employees to ensure their continued success.

Server

Bob Evans Restaurant
Ocala, FL
10.2010 - 05.2016
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Barista

Starbucks
Ocala, FL
09.2007 - 07.2011
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.

Veterinary Assistant

Animal House Calls
, FL
09.2007 - 09.2009
  • Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
  • Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
  • Assisted veterinarians in examining animals.

Education

ServSafe Food Saftey Certificate

College of Central Florida
Ocala, FL
01-2016

High School Diploma -

CTAE
Ocala, FL
01-2009

Bachelor of Science - Nursing

College of Central Florida
Ocala, FL

Skills

  • Food Service
  • Health Codes Compliance
  • Food Prepping and handeling
  • Beverage Preparation/ Mixologist
  • Strong memory
  • Teamwork
  • Effective Communiction
  • Cash managment
  • Multitasking
  • Problem solving
  • Adaptobility
  • Efficiency and Creativity
  • Stamina
  • Flexibility
  • Leadership skills
  • Attention to detail
  • Kind and Outgoing
  • Reliable
  • Empathy
  • Great Time Managment
  • Alcohol consumption monitoring
  • Charisma
  • High energy

Timeline

Bartender & Certified Trainer

Harry's Seafood Bar and Grille
01.2023 - Current

Bar & Service Manager

Longhorn Steakhouse
06.2020 - 12.2022

Server/ Bartender/Certified Trainer

Longhorn Steakhouse
06.2016 - 06.2020

Server

Bob Evans Restaurant
10.2010 - 05.2016

Barista

Starbucks
09.2007 - 07.2011

Veterinary Assistant

Animal House Calls
09.2007 - 09.2009

ServSafe Food Saftey Certificate

College of Central Florida

High School Diploma -

CTAE

Bachelor of Science - Nursing

College of Central Florida

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Alisa Politte