Alisa Ragland
Spring Hope,NC
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements.
Upbeat, customer-focused Sales Associate with [Number] years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Key Sales Associate
Banter by piercing pagoda
Spring Hope, NC
11.2022 - Current
- Assisted in merchandising and display of products to maximize sales potential.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Operated the cash register accurately and efficiently while adhering to all company policies and procedures.
- Processed payments for merchandise using credit cards, gift cards, checks, or other forms of payment.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Maintained a neat appearance throughout the store including straightening shelves, emptying trash cans.
- Suggested additional items that complimented customer purchases.
- Provided customers with product information such as product features, benefits, availability dates.
- Informed customers about discounts and special offers available in the store.
- Helped maintain an inventory of stock on hand at all times by ordering products when necessary.
- Organized backroom areas ensuring proper labeling of merchandise according to size, style, color codes.
- Managed returns of merchandise promptly while following return policy guidelines.
- Checked out customers quickly and efficiently while providing friendly customer service.
- Ensured accuracy of pricing labels within the department area.
- Prepared weekly reports detailing progress towards meeting sales objectives.
- Provided excellent customer service by greeting customers, answering questions, and responding to requests.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Used product knowledge to suggest items to match client needs.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Answered questions about current promotions and resolved issues according to store policies.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Computed purchases and received and processed cash or credit payment.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Recommended, selected and located merchandise based on customer desires.
- Exchanged merchandise for customers and accepted returns.
- Ticketed, arranged and displayed merchandise to promote sales.
- Bagged or packaged purchases and wrapped gifts.
Grocery Packer
Walmart
Oxford , WI
01.2023 - 05.2023
- Maintained inventory records and ensured accurate stock levels.
Cashier
McDonald's
Henderson, NC
03.2021 - 02.2022
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Education
High School Diploma -
Western Vance High School
Henderson, NC05.2022
Skills
- Customer Service
- Retail Store Operations
- Sales Goals Attainment
- Cash Register Operation
- Teamwork
- POS System Operation
- Policy and Procedure Adherence
- Suggestive Selling
- Cash Handling
- Flexible Schedule
- Display Setup
- Order Processing
- Money Handling
Timeline
Grocery Packer
Walmart
01.2023 - 05.2023
Key Sales Associate
Banter by piercing pagoda
11.2022 - Current
Cashier
McDonald's
03.2021 - 02.2022
High School Diploma -
Western Vance High School