- Participate in local theater productions, enhancing my public speaking and teamwork skills
- Creative Writing
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Yoga
- Martial Arts
Alisa Reed
New York
Summary
Dynamic individual with hands-on experience in Esthetics and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing team goals.
Overview
16
16
years of professional experience
Work History
Assistant Wine Maker
Vino Divino Winery
03.2022 - Current
- Supported the smooth operation of tasting rooms by providing technical information on wines to sales staff and customers when necessary.
- Safeguarded wine quality by managing barrel inventory, including cleaning, sanitizing, filling, stacking, topping off, and sampling finished products.
- Manged bottling line and inventory
- Guide and Educate groups through a 9month multi-step wine making process.
- Operate forklift
- Operate and maintain equipment such as pumps, presses, crushers, bottler and various other equipment
- Performs pourings at in house and local events
- Provide friendly and efficient guest services
- Manged tasting room gift shop merchandise
- Enhanced wine quality by implementing rigorous fermentation monitoring and management techniques.
- Perform opening and closing duties
- Took samples every to compare quality with specifications.
- Helped managers make accurate decisions by tracking deviations from production targets with daily logs.
- Completed frequent inspections to identify and resolve problems affecting performance.
Student Esthetician
Paul Mitchell The School
10.2024 - 03.2025
- Gained hands-on experience in various facial treatments, enhancing clients'' skin health and appearance.
- Demonstrated proficiency in waxing services, providing smooth results while minimizing discomfort for clients.
- Maintained strict adherence to sanitation guidelines, ensuring a safe and hygienic environment for all clients.
- Expanded knowledge of advanced treatment options such as chemical peels, microdermabrasion, and LED light therapy.
- Collaborated with team members to maintain a clean, efficient, and organized spa environment.
- Supported front desk operations by scheduling appointments, processing transactions, and managing inventory when needed.
- Promoted a relaxing atmosphere for each client visit by maintaining a clean workspace and utilizing calming techniques during treatments.
- Improved client satisfaction by providing personalized skincare treatments and recommendations.
- Strengthened relationships between staff members by fostering open communication and a collaborative work environment.
- Achieved consistent positive feedback from clients through attentive service and extensive product knowledge.
- Built rapport with returning clients through exceptional service and attentiveness to individual preferences.
- Performed facial extractions for blackhead removals.
- Removed hair through exfoliating and waxing.
- Increased revenue through effective customer service and inventory management.
- Enhanced clientele''s overall wellness with expertly performed body treatments and massages.
- Participated in continuing education workshops to stay current on industry trends, techniques, and product innovations
- completed dermaplaning course
- completed lash lift course
- effectively performed Tesla High Frequency
- Dermologica product trained
- experience with Image Skincare
Bar Tender
Darden Restaurants, Inc
05.2010 - 05.2010
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Bar Tender
Darden Restaurants, Inc
05.2009 - 05.2010
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Prepared garnishes by evenly slicing and pitting fruits.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Education
600 Hour Esthetic Course -
Paul Mitchell The School
Staten Island, NY03-2025
Associate of Arts -
Rose State College
Oklahoma City, OK08-2007
Skills
- Sanitation procedures
- Teamwork and collaboration
- Time management
- Attention to detail
- Excellent communication
- Production scheduling
- Professional demeanor
- Production logging
- Adaptability and flexibility
- Organizational skills
- Chemical handling
- Sensory evaluation
Interests
Timeline
Student Esthetician
Paul Mitchell The School
10.2024 - 03.2025
Assistant Wine Maker
Vino Divino Winery
03.2022 - Current
Bar Tender
Darden Restaurants, Inc
05.2010 - 05.2010
Bar Tender
Darden Restaurants, Inc
05.2009 - 05.2010
600 Hour Esthetic Course -
Paul Mitchell The School
Associate of Arts -
Rose State College
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