Hi, I’m
Alisa Sanchez
Houston
Summary
At Texas Roadhouse, I excelled as a To Go Host, significantly enhancing guest satisfaction through exceptional customer service and effective time management. Skilled in team collaboration and multitasking, I successfully managed reservations, reducing wait times and ensuring a seamless dining experience. My proactive approach and ability to thrive in fast-paced environments set me apart. I developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment.
Overview
2
years of professional experience
1
Certification
Work History
Texas Roadhouse
To Go Host
04.2023 - Current
Job overview
- Enhanced atmosphere with attentive service and personalized attention.
- Improved guest satisfaction by welcoming visitors and providing exceptional service.
- Managed reservations to optimize seating and minimize wait times.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Education
San Jacinto CollegePasadena, TX
Associate of Applied Science from Child Development
05-2027
J Frank Dobie High SchoolHouston, TX
High School Diploma
05-2023
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Certification
- ServSafe Food Handler's Certification
Timeline
To Go Host
Texas Roadhouse
04.2023 - Current
San Jacinto College
Associate of Applied Science from Child Development
J Frank Dobie High School
High School Diploma