Alisa Sauder
Manheim,PA
Summary
Proven Office Manager with a track record of enhancing operations at K&K Youndt Concrete through exceptional office management and customer service. Demonstrated ability to maintain confidentiality, streamline processes, and foster a team-oriented environment. Skilled in bookkeeping and clear communication, significantly improving office efficiency and client satisfaction.
Overview
8
8
years of professional experience
Work History
Office Manager
K&K Youndt Concrete
09.2024 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Hairstylist
Special Effects
08.2023 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Office Manager
Sauder Brothers Concrete
01.2017 - 09.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Education
Cosmetologist -
Empire Beauty School
LebanonSkills
- Customer service
- Office management
- Clear oral/written communication
- Billing
- Bookkeeping
- Scheduling and calendar management
- Payroll and budgeting
- Teamwork
- Multitasking Abilities
- Professionalism
- Self motivation
- Reliability
Timeline
Office Manager
K&K Youndt Concrete
09.2024 - Current
Hairstylist
Special Effects
08.2023 - Current
Office Manager
Sauder Brothers Concrete
01.2017 - 09.2024
Cosmetologist -
Empire Beauty School