Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alisa Smalley

Independence,MO

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Adaptable Manager offers [Number] years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership. Experienced and proactive [Job Title] offering [Number] years of progressive warehouse settings serving [Industry] needs. Talented in overseeing cost control, loss prevention and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities. Hardworking and motivated [Job Title] with [Number] years of experience and record of success in [Type] industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Outgoing [Type] student pursuing flexible part-time employment with weekend and evening shift options. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

19
19
years of professional experience

Work History

Manager

mckeevers price chopper
Independence, , MO
06.2005 - Current
  • Collaborated with other departments to ensure timely completion of projects within budget constraints.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Recruited and hired qualified candidates to fill open positions.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Assigned work and monitored performance of project personnel.
  • Provided leadership during times of organizational change or crisis situations.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Proposed or approved modifications to project plans.
  • Monitored staff performance and addressed issues.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Reviewed contracts before signing them on behalf of the organization.
  • Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Worked with cross-functional teams to achieve goals.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Volunteer

house of raven
Independence, MO
03.2021 - 02.2023
  • Collaborated with other volunteers to create a positive work environment.
  • Supervised youth volunteers while they completed their assigned tasks on site.
  • Assisted with fundraising efforts, including event planning and donor outreach.
  • Greeted guests and offered assistance in finding specific departments or personnel.
  • Provided guidance and support to fellow volunteers during their shifts.
  • Helped organize and implement programs and projects to aid community and individuals.
  • Coordinated logistics for special events, such as conferences or workshops.
  • Sorted mail and answered phone calls to assist with administrative needs.
  • Participated in team-building exercises to strengthen relationships among volunteers.
  • Developed new ideas to increase volunteer recruitment and retention rates.
  • Cultivated relationships and maintained regular communication with nonprofit agencies, schools, and social service agencies to solicit community needs.

Education

Associate of Science - Computer Science

West Virginia Salem University

Skills

  • Performance Management
  • Business Administration
  • Policy Implementation
  • Staff Development
  • Workforce Management
  • Strategic Planning
  • Expense Tracking
  • Customer Relationship Management (CRM)
  • Verbal and Written Communication
  • Time Management
  • Team Leadership
  • Complex Problem-Solving

Timeline

Volunteer

house of raven
03.2021 - 02.2023

Manager

mckeevers price chopper
06.2005 - Current

Associate of Science - Computer Science

West Virginia Salem University
Alisa Smalley