Alisa Taylor
PENSACOLA,FL
Summary
Dynamic and compassionate professional with a diverse background spanning patient care, customer service, and logistics support, including roles at Home Helpers Group LLC. Demonstrated achievements in enhancing patient and customer experiences, improving efficiency, and fostering team collaboration. Skilled in time management and computer applications, consistently meeting and exceeding employer expectations.
Overview
13
13
years of professional experience
Work History
Patient Care Taker
Home Helpers Group Llc
11.2023 - Current
- Assisted in the coordination of patient care by scheduling appointments, managing transportation, and ensuring timely follow-up visits.
- Provided emotional support to patients and their families during difficult times, fostering strong relationships built on trust and empathy.
- Contributed to a positive clinical environment through effective teamwork, clear communication, and a commitment to continuous learning.
- Promoted optimal nutrition by preparing meals according to individual dietary requirements and preferences.
- Enhanced the overall patient experience by anticipating needs, offering assistance proactively, and addressing concerns promptly.
- Assisted patients with daily living activities for improved quality of life and increased independence.
- Maintained a clean, safe, and comfortable environment for patients, contributing to their overall wellbeing.
Cashier
Publix
02.2023 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Condo Cleaner
Self Employed
01.2021 - 11.2023
- Reduced complaints from residents by providing timely and efficient cleaning services.
- Assisted in reducing pest infestations through diligent removal of trash and debris from common areas.
- Enhanced tenant satisfaction by maintaining cleanliness and orderliness in common areas.
- Demonstrated strong time management skills, consistently completing assigned tasks within allotted timeframes.
Assistant
State Farm
10.2020 - 01.2021
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Truck Driver Assistant
UPS
10.2018 - 01.2020
- Enabled cost savings through careful monitoring of fuel consumption levels during trips.
- Maximized efficiency during multi-stop routes by effectively organizing goods within the truck according to drop-off order, reducing time spent searching for items at each location.
- Promoted excellent communication between drivers, dispatchers, and customers through clear verbal and written updates on shipment status.
- Maintained a clean and organized truck, contributing to a professional company image for clients and customers.
Warehouse Worker
National Standard Parts Associates
03.2012 - 08.2014
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
No Degree - Accounting
Pensacola State College
Pensacola, FLSkills
- Compassionate Care
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
- Customer Service
- Cash Handling
Timeline
Patient Care Taker
Home Helpers Group Llc
11.2023 - Current
Cashier
Publix
02.2023 - 11.2023
Condo Cleaner
Self Employed
01.2021 - 11.2023
Assistant
State Farm
10.2020 - 01.2021
Truck Driver Assistant
UPS
10.2018 - 01.2020
Warehouse Worker
National Standard Parts Associates
03.2012 - 08.2014
No Degree - Accounting
Pensacola State College
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