Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alisa Vance

North Fork,CA

Summary

Reliable Assistant demonstrating a high level of initiative. Possesses an exceptional work ethic with a desire to go above and beyond in order to exceed company and customer expectations. Solid history balancing team performance, customer service and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Successful in fast-paced, deadline-driven environments to manage goals and team development. Decisive leader with good organizational skills, ready to work.

Overview

8
8
years of professional experience

Work History

Manager and CFO

Metalhead Kustoms, Inc.
Madera, CA
03.2017 - 05.2025
  • Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
  • Led strategic planning and execution to enhance profitability and company growth.
  • Prepared accounts and conducted audits according to regulatory requirements.
  • Managed company-wide budgets, payroll, accounting and other financial operations.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Provided leadership during times of organizational change or crisis situations.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.

HR Director and Safety Manager

Faysal Construction
North Fork, CA
10.2020 - 04.2022
  • Provided guidance on employee benefits plan design, administration, compliance, and communication.
  • Prepared reports detailing various aspects of human resources operations such as staffing levels, salary ranges, compensation plans.
  • Conducted employee orientation programs to introduce new hires to company policies and procedures.
  • Researched applicable employment laws and regulations to ensure best practices were followed in areas such as wage and hour law, equal opportunity employment, harassment prevention.
  • Designed training programs that met the needs of both individual departments and the organization as a whole.
  • Facilitated employee dispute resolution processes by providing mediation services when necessary.
  • Created, implemented, and maintained a performance management system for all employees.
  • Data entry, i.e. spread sheets, hour sheets, payroll, etc.

Education

Associate of Science - Political Science

Santa Clara University
Santa Clara, CA
06-2007

Skills

  • Friendly and polite demeanor
  • Proficient multitasking abilities
  • Strong organizational skill
  • Proficient in Microsoft Office
  • Documentation and reporting
  • Data analysis
  • Financial management
  • Vendor management
  • Verbal and written communication
  • Administration and reporting
  • Team leadership
  • Staff management
  • Workforce management
  • Recruiting and interviewing
  • Clear communication
  • Project management

Languages

German
Professional
Spanish
Limited

Timeline

HR Director and Safety Manager

Faysal Construction
10.2020 - 04.2022

Manager and CFO

Metalhead Kustoms, Inc.
03.2017 - 05.2025

Associate of Science - Political Science

Santa Clara University

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