Alisa Cruz
Executive Director - Music Producer - Film Director
Los Angeles,CA
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Strength in developing and nurturing positive partnerships, business analysis, and eagerness to contribute to team success through developing data-driven tactical plans with close attention to detail. Significant background in healthcare and creative organizations, overseeing sprint planning to MVP with a considerable record of leadership. Talented in developing people, capable teams focused on exceeding targets and providing excellent service. Adept at resolving employer challenges with innovative solutions, systems, and process improvements that increase efficiency using methods such as DMAIC Six Sigma.
A forward-thinking individual with more than ten years of experience building and promoting positive networks. Strengths in MVP goals, preparing flawless presentations, large-scale events, efficiency in operations, enhancing DE&I procedures and HR remote WFH programs, and maintaining utmost confidentiality.
Overview
18
18
years of professional experience
5
5
Certificate
28
28
Logo & Branding Projects
2
2
Completed Tech Development Projects
50
50
Fine Artworks in Galleries
Work History
Executive Managing Director - Remote
Claire Health
Seattle, WA
04.2022 - 07.2024
- Assisted in creating: HR (People & Culture) programs for employee onboarding and DE&I programs, increasing onboarding satisfaction by 45%
- Developed business templates for meeting agendas, BOD minutes, onboarding, and interactive slide decks for Town Halls.
- Created short clip movies for brand storytelling
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Aligned operational vision, goals, and objectives with company Mission and MVP to achieve consistent results.
- Fostered Claire's work culture of collaboration and inclusion to increase morale.
- Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs.
- Participation in formal hand-off of projects and initiatives for other departments.
- Organized activities toward MVP milestones by working closely with organizational leadership to strategically affect Claire's operational direction.
- Established organizational mission statement through extensive collaboration and review.
- Coordinated and implemented practical training for seven Management professionals to improve their management processes remotely and introduced the Gallop management program to develop future leaders
- Implemented the DE&I team plan, clarified members' roles, and introduced new processes to boost the quality of DE&I processes when hiring.
Leadership Development Coordinator
Amazon
Seattle, US
03.2020 - 03.2022
- Proactively planning and organizing meetings and conferences contributed to smooth business operations.
- Designed courses to meet company requirements & help develop new leaders within Amazon's organizational structure
- Assessed potential candidates' suitability for different programs, such as management training & leadership development initiatives
- Directed & improved program operations by analyzing data, thoroughly documenting changing business needs by making proactive adjustments, and offering strategic feedback to leadership teams in operational decision-making and long-term planning.
- Produced 1hr Career Development panel for DE&I program for Amazon's DE&I ambassadorship
- Attention to detail in meetings to capture action items and delegations for follow-up meetings and project due dates
- Researched data to prepare documents for agenda, briefing, review & presentation to board of directors, committees, and executives
Executive Global R&D Executive
St BioScience
New York, US
07.2018 - 02.2020
- Created clinical infrastructure for research clinics in fast-paced growing global organization within new cannabis industry.
- Produced monthly/weekly production plans establishing clear competitive goals, growth roadmaps, strategic business plans
- Set, enforced, optimized internal policies, technical procedures, standards for preserving integrity, security of data, reports, and access to maintain responsiveness to demands.
- Researched, proposed, and implemented vendor agreements to decrease costs by 24% & improve services by 45%
- Trained new team members by relaying information on company procedures, safety requirements, developing team members with skills necessary to complete job tasks, regularly evaluating skills & knowledge, mentoring as needed
- Established open & professional relationships with team members to resolve various issues quickly.
- Constructed revenue generation by pursuing partnerships, sourcing funding, and capitalizing on market opportunities.
- Organized due diligence in preparation for sale of business unit
Operations Executive
S.T. BioScience
New York, US
07.2015 - 07.2018
- Directed operations organization, participated in interviews, performance evaluations, established policies & procedures.
- Utilized data to evaluate & improve operations process targeting business conditions and forecasting needs to reach MVP.
- Established & maintained coherent productive team to resolve operational difficulties by defining strategic MVP timeline goals, aligning systems to targets by coordinating sprint objectives with team capabilities, including effectively allocating resources to meet demands.
- Synced team MVP by managing cross-functional collaboration in six-week sprints, driving engagement & achieving timeline goals in addition to encouraging cooperation & innovation among teams. Continual review of interdepartmental processes to support quality control & improvement.
- In-person Meetups after each sprint strengthened group brainstorming, breakout rooms, and relationships within organization keeping development & operational plans interconnected, resulting in significant and consistent revenue growth.
- Gathered detailed & informational data organizing reports into infographic slides for Board of Director meetings. Finalizing BOD meetings with developed analytical frameworks, data models with relevant insights to support prioritization & scaling for effective growth decision-making throughout S.T. BioSciecnce.
- Maintained primary client relationship accountability. Improving client satisfaction scores and maximizing profitability from client relationships through superior conflict resolution and problem-solving skills.
- Managed contractors and consultants to verify on-time completion of key deliverables.
- Welcomed investors, arranged company dinners and corporate functions, and presented production builds involving data changes.
- Completed due diligence for merger & acquisition, finalized regulatory filings, real estate assessment, saving $25k
Executive Director
The Hope Clinics / Botanical Healthcare SPC
Seattle, US
01.2011 - 07.2015
- Secured $10m investment in capital through networking with investment groups.
- Prioritized & allocated valuable resources to meet business targets by applying for 10-year research project and being awarded Washington's second Medical Cannabis Human clinical trial research license.
- Worked closely with board of directors to strategically affect operational direction, growth, and valuation.
- Initiated matrix organizational plan with clear roles & responsibilities to enhance processes, maintain quality & enforce regulatory compliance.
- Created promotional materials, providing insightful information in publications, on social media & websites to recruiting from networking & educating in community we served.
- Led successful business development initiatives aligned with company's strategy, core competencies by aligning department vision, goals, & objectives with company strategy to achieve consistently high bar results.
- Fostered work culture of collaboration, innovation, and up-skilling, rewarding with recognition & regular salary increases.
- Drove strategic improvements to enhance operational & organizational efficiencies by leading group effort in developing new practitioners for Clinic's "Standard of healthcare practice guideline," assisting in bridging gaps between insurance company issues, patients, and service of care teams.
- Exercised appropriate cost control measures to meet budget restrictions and maximize profitability by consistent 15-20% annual increase in profit for five years.
- Supervised writing of grant applications for accuracy before submission.
- Built on AWS platform- new blockchain EHR/EMR
- Traveled to 12 countries to help governments develop medical marijuana standards and laws
Pharmacist Lead
Pharmaca Integrative Pharmacy
Seattle, US
02.2006 - 12.2012
- Adhered to Washington pharmacy laws and code of ethics.
- Conducted health and wellness screenings.
- Compounded, dispensed, verified patient prescription orders, and conducted necessary utilization reviews.
- Provided patient counseling, advice on prescriptions as well as alternatives, and over-the-counter medications for WA EHIPWA HIV patients.
- Assisted in investigational street drugs for Department of Health.
- Closely monitored department performance metrics.
- Managed drug and supply inventories.
- Helped achieve pharmacy business objectives by increasing sales and gross margins by 33% by delivering meds in daily packets to senior residents.
Education
Associate of Applied Science - BUSINESS ANALYTICS, ECONOMICS
Shoreline Community College
Shoreline, WA06.2003
Bachelor of Science - Pharmaceutical Sciences
University of Washington
Seattle, WA2008
Ph.D. - Pharmacology
University of Washington
Seattle, WA05.2009
Skills
- Corporate Leadership
- Originality and Creativity
- Strategic Vision
- Brand Development/Identity
- Marketing Strategy
- Web application development
- User Interface (UI) design
- Policy Development & Enforcement
- SHRM-CP Global Staffing
- Developing Onboarding & Orientation Sessions
- DE&I program development & initiation
- Training Manual Creation
- Up-skilling strategies
- Event Management, Vendor negotiation
- Content Development
- Video production
Affiliations
- Society of Human Resource Management
- Project Management Institute
- Toastmasters
- Seattle Artist League
Certification
- SHRM-CP Certification - 2016
- PMP Certification - 2019
- Gallup Management Training Certification - 2021
- Lean Six Sigma Black Belt Project Manager - 2016
- LEAN SIX SIGMA HEALTHCARE - 2015
Timeline
Executive Managing Director - Remote
Claire Health
04.2022 - 07.2024
Leadership Development Coordinator
Amazon
03.2020 - 03.2022
Executive Global R&D Executive
St BioScience
07.2018 - 02.2020
Operations Executive
S.T. BioScience
07.2015 - 07.2018
Executive Director
The Hope Clinics / Botanical Healthcare SPC
01.2011 - 07.2015
Pharmacist Lead
Pharmaca Integrative Pharmacy
02.2006 - 12.2012
Associate of Applied Science - BUSINESS ANALYTICS, ECONOMICS
Shoreline Community College
Bachelor of Science - Pharmaceutical Sciences
University of Washington
Ph.D. - Pharmacology
University of Washington
- SHRM-CP Certification - 2016
- PMP Certification - 2019
- Gallup Management Training Certification - 2021
- Lean Six Sigma Black Belt Project Manager - 2016
- LEAN SIX SIGMA HEALTHCARE - 2015
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