Summary
Work History
Education
Skills
Languages
Timeline
Generic

Alisa (Natasha) LONGSHORE

Lake Stevens

Summary

Proven expertise in warehouse safety and exceptional customer service, honed at Amazon and in the hospitality industry. Demonstrated ability to increase customer satisfaction through meticulous order fulfillment and efficient service. Skilled in packing efficiency and active listening, ensuring high-quality standards and safety compliance. Achieved significant improvements in process efficiency and customer experience.

Offering proactive approach and strong desire to grow within dynamic work environment. Brings ability to quickly grasp new information, coupled with solid organizational and time-management skills. Ready to use and develop problem-solving and communication skills in any role.

Work History

FC Associate

Amazon
  • Followed procedures at all times for personal and team safety.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Evaluated merchandise for irregularities, flaws or damage prior to packing.
  • Ensured proper labeling of products to facilitate easy identification during storage or retrieval processes.
  • Increased customer satisfaction by ensuring timely and precise order fulfillment, maintaining communication throughout the process.
  • Printed labels, packaged boxes, and loaded into outbound containers.

Housekeeping Cleaner

Maid Your Day, Hotel Indigo, Harbor Cleaning
  • Used time management and efficient cleaning methods to meet deadlines.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Enhanced guest experience by maintaining pristine conditions in guest rooms and suites.
  • Collaborated with maintenance team to identify and resolve issues requiring repair, enhancing overall facility safety.
  • Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Crew Member

Burger King, McDonalds, Subway, & Wendys
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Education

GED -

Olympic College
Bremerton, WA
01-2008

Skills

  • Warehouse safety
  • Packing efficiency
  • Barcode scanning
  • Time management
  • Quality control
  • Product packaging
  • Shipment preparation
  • Customer service
  • Active listening
  • Critical thinking

Languages

Spanish

Timeline

FC Associate

Amazon

Housekeeping Cleaner

Maid Your Day, Hotel Indigo, Harbor Cleaning

Crew Member

Burger King, McDonalds, Subway, & Wendys

GED -

Olympic College

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Alisa (Natasha) LONGSHORE