Alisandrea Cabanas
Manteca,CA
Summary
Proven Retail Sales Associate at Joanns Fabric and Crafts, adept in customer service and visual display arrangement. Excelled in team collaboration and product knowledge, significantly enhancing customer satisfaction. Trained employees at Raising Cane's, showcasing leadership and cash register proficiency. Achievements include boosting sales through expert customer assistance and maintaining high security standards.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Joanns Fabric and Crafts
06.2023 - 12.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Performed cash, card, and check transactions to complete customer purchases.
- Monitored customers for signs of security concerns and escalated issues to management.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier Trainer and Cook
Raising Cane's Restaurants
10.2021 - 12.2022
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
- Operated POS system to complete cash, credit and check transactions.
- Maintained knowledge of current promotions, policies and security practices regarding payment and exchanges.
- Completed opening and closing procedures by disarming alarms, turning electronic systems on or off and Cleaning.
- Assisted customers by answering questions and fulfilling requests.
- Monitored areas for security issues and safety hazards.
- Communicated closely with servers to fully understand special orders for customers.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
High School Diploma -
San Joaquin Delta College
Stockton, CASkills
- Friendly and outgoing
- Store maintenance
- Product knowledge
- Customer assistance
- Visual display arrangement
- Teamwork and collaboration
- Customer service
- Self-checkout assistance
- Cash register operation
- Phone etiquette
Timeline
Retail Sales Associate
Joanns Fabric and Crafts
06.2023 - 12.2023
Cashier Trainer and Cook
Raising Cane's Restaurants
10.2021 - 12.2022
High School Diploma -
San Joaquin Delta College
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