Very outgoing person love to work and make people happy while doing it. Always smiling, I'm definitely a team player Knowledgeable Desired Position with solid background in managing customer inquiries and resolving issues efficiently. Demonstrated success in streamlining processes to enhance customer satisfaction and service delivery. Proven ability to communicate effectively and manage conflicts, ensuring positive customer experience.
Hi, I’m
Alise Anderson
Houston,TX
Summary
Overview
14
years of professional experience
1
Certification
Work History
Lyft
Driver
03.2024 - Current
Job overview
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Whirlpool
Customer Service Representative
12.2022 - 02.2024
Job overview
- Responded to customer requests for products, services, and company information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
MedData
Patient Service Representative
03.2020 - 08.2022
Job overview
- Taking inbound and outbound calls
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
Sitel Group
Customer Service Representative
02.2019 - 03.2020
Job overview
- Help with people issues
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Ochsner Health System
Housekeeper
04.2018 - 01.2020
Job overview
- Clean hospital rooms
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Aurbon zoo
Cashier
04.2017 - 03.2018
Job overview
- Gift shop
- Utilized time management skills effectively, balancing multiple responsibilities such as cashiering duties and restocking shelves simultaneously.
- Displayed excellent product knowledge, assisting customers in making informed purchasing decisions.
Amazon
Warehouse Associate
09.2015 - 04.2016
Job overview
- Stowed items away
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
Safeway Grocery Store
Deli Clerk
04.2013 - 05.2014
Job overview
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Walmart
Cashier Team Lead
10.2011 - 07.2013
Job overview
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
McDonald's
Drive-Thru Cashier
02.2011 - 07.2013
Job overview
- Took orders
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
Education
Delgado Community CollegeNew Orleans, LA
Studied In Nursing
06.2019
University Overview
Loch Raven highTowson, MD
High school diploma
01.2012
University Overview
Skills
- Customer Service
- Cooking
- Cleaning Experience
- Hospital Experience
- Kitchen Experience
- Food Safety
- Food Preparation
- Food Handling
- Food Service
- Typing
- Retail Sales
- Packaging
- Social media management
- Host/Hostess
- Insurance Verification
- Time Management
- Valid Driver's License
- Active Listening
- Problem-solving abilities
Certification
Food Handler Certification
Additional Information
Additional Information
I worked for McDonald's, Popeyes, warehouse's, dollar treePersonal Information
Personal Information
Authorized To Work: USLanguages
English
Full Professional
Timeline
Driver
Lyft
03.2024 - Current
Customer Service Representative
Whirlpool
12.2022 - 02.2024
Patient Service Representative
MedData
03.2020 - 08.2022
Customer Service Representative
Sitel Group
02.2019 - 03.2020
Housekeeper
Ochsner Health System
04.2018 - 01.2020
Cashier
Aurbon zoo
04.2017 - 03.2018
Warehouse Associate
Amazon
09.2015 - 04.2016
Deli Clerk
Safeway Grocery Store
04.2013 - 05.2014
Cashier Team Lead
Walmart
10.2011 - 07.2013
Drive-Thru Cashier
McDonald's
02.2011 - 07.2013
Delgado Community College
Studied In Nursing
Loch Raven high
High school diploma
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