Alise Whalen
Taylor
Summary
Results-driven professional with extensive experience at Amazon DTW8, specializing in package sorting and optimizing workflow efficiency. Demonstrated ability to solve problems and communicate effectively, consistently achieving performance targets. Proficient in Microsoft Office and dedicated to providing outstanding customer service in fast-paced settings. Ready to apply diverse skills for significant contributions.
Overview
15
15
years of professional experience
Work History
Sortation Associate
Amazon DTW8
Plymouth
2023.07 - Current
- Collaborated with other team members to ensure efficient workflow of packages through the process line.
- Communicated effectively with supervisors regarding progress updates on assigned tasks.
- Maintained accuracy and speed in sorting packages according to size, weight, and destination.
- Met demanding performance targets by working efficiently and backing up fulfillment team members.
Customer Service Representative
Elite Vending Service, LLC
Detroit
2020.06 - 2024.06
- Responsible for all communications pertaining to the business, inventory tracking and ordering, generating monthly revenue and progress reports.
- Collected deposits or payments and arranged for billing.
- Cleaned and sanitized the interior and exterior of each vending machine regularly.
- Restocked items in the vending machine after sales had been made.
- Programmed pricing information into individual machines as needed.
Gardener/Landscaper
Grey's Outdoor Services, LLC
Garden City
2017.06 - 2020.06
- Performed a variety of groundskeeping duties, at The Detroit Zoo and other businesses around the Detroit area.
- Ensured that garden maintenance tasks were completed efficiently and safely.
- Maintained gardens and grounds of private properties, ensuring proper care of trees, shrubs, flowers, and turf.
Caregiver/Manager
Dorothy's Homecare
Melvindale
2016.05 - 2019.10
- Assisted the client with everyday tasks and daily activities.
- Set employees schedule and payroll.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Contacted medical providers on behalf of clients to follow up on appointments.
Line Assembler
Chrysler Jefferson North Assembly Plant
Detroit
2014.03 - 2016.03
- Worked as a production team member to manufacture Chrysler vehicles.
- Frequently used and operated heavy machinery, tools and equipment.
- Operated hand tools, such as drills, grinders, and wrenches in assembly process.
Student Fundraiser
Wayne State University Call Center and Alumni Association
Detroit
2010.03 - 2014.03
- Increased annual fundraising participation by reaching out to alumni and donors of the university.
- Helped the company raise over thousands of dollars in donations to aid academic programs, research, and scholarship programs.
Education
Bachelors of Science - Criminal Justice
Wayne State University
Detroit, MI12.2014
Skills
- Active listening
- Problem solving
- Communication skills
- Writing proficiency
- Customer service
- Adaptability
- Pressure management
- Time management
- Public safety knowledge
- Computer literacy
- Microsoft Office expertise
- Creative thinking
- Eagerness to learn
- Multitasking
Timeline
Sortation Associate
Amazon DTW8
2023.07 - Current
Customer Service Representative
Elite Vending Service, LLC
2020.06 - 2024.06
Gardener/Landscaper
Grey's Outdoor Services, LLC
2017.06 - 2020.06
Caregiver/Manager
Dorothy's Homecare
2016.05 - 2019.10
Line Assembler
Chrysler Jefferson North Assembly Plant
2014.03 - 2016.03
Student Fundraiser
Wayne State University Call Center and Alumni Association
2010.03 - 2014.03
Bachelors of Science - Criminal Justice
Wayne State University