Alise Wilson
Port Orchard
Summary
Dynamic merchandise associate with proven sales and merchandising experience at Lowe's Home Improvement. Expert in efficient stock arrangement and pricing updates, enhancing customer satisfaction through exceptional service. Skilled in cash management and training new associates, fostering a collaborative environment that drives repeat business and operational efficiency.
Overview
14
14
years of professional experience
Work History
Merchandise Associate
Lowes Home Improvment
01.2012 - 10.2022
- Set bays to corporate standers.
- Set and maintain product displays.
- Maintain wayfinding and display signage.
- Pull product and get it ready to be sent back for buybacks.
- Keep pricing updated and visible for customers.
- Assist customers with finding items that they need.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Trained new associates on operational procedures and safety protocols to promote efficiency.
Cashier/ Customer Service
Lowes Home Improvment
04.2009 - 06.2012
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring proper cash handling procedures.
- Assisted customers with product inquiries and provided exceptional service.
- Participated in regular training sessions to enhance product knowledge and skills.
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Pricing Coordinator Backup.
- Processed IRP and the Non productive inventory.
- Built relationships with customers to encourage repeat business.
Cashier
Reams Grocery Store
08.2008 - 04.2009
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing product information and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to restock merchandise and ensure shelves were well-displayed.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Cyprus High School
Magna, Ut06-2009
Skills
- Sales and merchandising experience
- Efficient stock arrangement
- Cash management
- Planogram execution
- Stock organization
- Shrink reduction
- Pricing and signage updates
- Markdowns and promotions
Timeline
Merchandise Associate
Lowes Home Improvment
01.2012 - 10.2022
Cashier/ Customer Service
Lowes Home Improvment
04.2009 - 06.2012
Cashier
Reams Grocery Store
08.2008 - 04.2009
High School Diploma -
Cyprus High School