Alisette Vargas
Fort Myers,FL
Summary
I'm a customer-focused professional with experience in safety training, scheduling, and loss prevention. Known for delivering customer service, maintaining a secure environment, and handling pressure situations with professionalism and care. A strong communicator with a proven ability to follow procedures, support team operations, and ensure positive guest experiences for all ages.
Overview
5
5
years of professional experience
Work History
Manager
SkyZone
Fort Myers, Florida
10.2023 - Current
- Oversee daily operations to ensure smooth functioning of the facility.
- Train and mentor staff to enhance team performance and service quality.
- Implement safety protocols to maintain a secure environment for guests and employees.
- Manage inventory levels for supplies and equipment used in activities.
- Resolve guest inquiries and issues effectively to enhance customer satisfaction.
- Monitored staff performance and addressed issues.
- Facilitated training sessions for new hires and ongoing staff development.
- Coordinated inventory management and supply ordering processes.
Team Member
Skyzone
North Fort Myers, Florida
06.2023 - 10.2023
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Dealt with Incident Response and Emergency Procedures
Crew Member
Taco Bell
Hialeah, Florida
04.2021 - 08.2021
- Maintained clean and organized workstations throughout each shift for efficiency.
- Monitored food inventory levels, ensuring timely restocking of supplies as needed.
- Operated grills, deep fryers, ovens, broilers, steamers, blenders and other kitchen equipment.
- Performed cashier duties such as processing payments from customers using POS system.
Education
High School Diploma -
Lehigh Senior High School
Lehigh Acres, FL03-2023
Skills
- Operations management
- Inventory management
- Risk management
- Safety compliance
- Customer service
- Team collaboration
- Problem resolution
- Emergency response
- Customer relationship management (CRM)
- Recruiting and interviewing
- Employee training
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Limited
Timeline
Manager
SkyZone
10.2023 - Current
Team Member
Skyzone
06.2023 - 10.2023
Crew Member
Taco Bell
04.2021 - 08.2021
High School Diploma -
Lehigh Senior High School