Alisha Adkins

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Responsibilities include making sure all teammates are appropriately trained in registration, provide guidance and feedback on employee performance through various techniques such as rounding and auditing and assisting management with appropriate staffing to support all patient access areas. Keeping department records accurate and current such as attendance, counseling and time keeping. Promote a positive image by adhering to the Atrium Health Core Values.

Ability to work at all CHS facilities including Emergency Department, PreService, Outpatient Surgery, Admitting, and Rehab areas.

Responsible for the patient registration process of insurance verification and authorization management for all CHS facilities. Resolving inaccurate accounts in a timely and effective manner with physician office contacts and insurance companies. Train new employees on insurance registration and authorization processes.

Register patients accurately and in a time efficient manner.
Verify insurance eligibility and benefits.
Obtain authorizations for upcoming procedures.

-Welcome customers to the store, coordinate check in and customer flow
-Function as a customer service advocate
-Assist with sales when needed
-Work in a team environment to meet and exceed assigned goals
-Inventory management
-Prepare bank deposits, balance cash drawers
-Process and prepare paperwork for record keeping and report generalization