Alisha Arvold
Menomonie,WI
Summary
Operational leader with 6 years experience (3 in an RIA) environment, specializing in multi-branch operations, team development, and delivering consistent, high-quality client experiences. Proven track record of mentoring teams, resolving complex service issues, and partnering with senior leadership to drive operational excellence.
Overview
6
6
years of professional experience
Work History
Chief Compliance Officer/Chief Operating Officer
Hasenberg Financial Group
Eau Claire, WI
04.2023 - 10.2025
- Assisted in developing compliance policies aligned with regulatory requirements.
- Learned to conduct risk assessments to identify potential compliance issues.
- Supported compliance training initiatives for staff to enhance awareness and understanding.
- Collaborated with cross-functional teams to ensure adherence to internal controls.
- Documented compliance processes and procedures for organizational transparency.
- Engaged in monitoring and reporting on compliance-related activities and incidents.
- Contributed to the preparation of audit materials for internal and external reviews.
- Enhanced regulatory compliance by developing and implementing comprehensive policies and procedures.
- Led successful audits and examinations, demonstrating the company''s commitment to transparency and accountability.
- Mentored junior staff members by offering insights into complex compliance-related problems while promoting professional development opportunities.
- Managed a high-performing team of compliance professionals, setting clear expectations and providing ongoing support for career growth.
Community Director
Our House Senior Living
Menomonie, WI
08.2019 - 04.2023
- Developed community engagement programs to enhance resident interaction and satisfaction.
- Implemented training initiatives for staff, improving service quality and operational efficiency.
- Enhanced marketing strategies, increasing community visibility and attracting new residents.
- Oversaw budget management, aligning resources with community needs and strategic goals.
- Mentored team members, fostering professional growth and improving overall performance.
- Managed budgets for community programs, ensuring optimal allocation of resources for maximum impact.
- Trained newly hired personnel on best practices and essential knowledge required for their roles.
- Improved resident satisfaction through timely and effective communication and conflict resolution.
Education
Associate of Science - Physical Therapy
St. Catherine University
Saint Paul, MN05-2018
Skills
- Ethical leadership
- Regulatory expertise
- Team management
- Audit coordination
- Compliance reviews
- Teamwork and collaboration
- Problem-solving
- Reliability
- Leadership and people development
- Organizational skills
Timeline
Chief Compliance Officer/Chief Operating Officer
Hasenberg Financial Group
04.2023 - 10.2025
Community Director
Our House Senior Living
08.2019 - 04.2023
Associate of Science - Physical Therapy
St. Catherine University