Summary
Overview
Work History
Education
Skills
Additional Information - Business
Timeline
Generic

ALISHA ASHTON

Shreveport,LA

Summary

Dynamic and reliable professional with extensive customer service experience at Party City. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Skilled at training team members and managing cash transactions, consistently achieving sales goals while maintaining a positive and organized work environment. Self-motivated and a team player! Eager to acquire new knowledge and skills to enhance professional growth and career trajectory!

Overview

26
26
years of professional experience

Work History

Team Member

Party City
Shreveport, LA
08.2009 - 03.2025
  • Assist customers with purchases including party planning/selections
  • Perform basic cash register functions
  • Reset different sections by planogram/freestyle when needed
  • Give excellent customer service and help in any way possible to maximize the customers shopping experience
  • Performed opening and closing duties, including store cleaning and restocking.
  • Greeted customers and answered questions regarding products and promotions.
  • Built relationships with customers through providing accurate information on products or services offered.
  • Trained new team members on company policies and procedures.

Medical Assistant

Pain Management Clinic
Shreveport, LA
09.2022 - 11.2022
  • Collected samples from patients for laboratory testing purposes.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.

Team Member/Food Service Worker

Super Target
Shreveport, LA
11.2004 - 08.2009
  • Prepare meals in the Food section such as hot dogs, popcorn, pizzas, etc.
  • Communicated effectively with customers, supervisors, and team members.
  • Performed opening and closing duties, including store cleaning and restocking.
  • Arrived on time for shifts and adhered to company dress code guidelines.
  • Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers.
  • Time management abilities
  • Reliability
  • Dependability and reliability
  • Upselling techniques
  • Verbal and written communication
  • Willingness to learn

Sandwich Artist

Subway
Shreveport, LA
07.1999 - 11.2004
  • Greeted customers and answered questions regarding products and promotions.
  • Provided support to team members to ensure all goals were met in a timely manner.
  • Trained new team members on company policies and procedures.
  • Handled cash and credit card transactions and handed back correct change.
  • Greeted customers in a professional and friendly manner
  • Maintained a clean and organized workspace while preparing sandwiches in accordance with health codes.
  • Developed excellent customer service skills, including building relationships with customers and providing efficient solutions to their needs.
  • Followed food safety standards for sanitization and storage of food.
  • Demonstrated ability to work collaboratively with diverse teams and customers.
  • Swept and mopped facility floors during downtime and after closings.
  • Prepared sandwiches according to customer requests and dietary needs.
  • Washed and sliced vegetables and stored unused ingredients in proper containers and fridges.
  • Answered customer questions regarding ingredients and nutrition facts.
  • Wrapped customer sandwiches and prepared to-go orders in disposable bags.
  • Discarded expired and spoiled ingredients to prevent cross-contamination.
  • Upsold additional items to customers to increase revenue.

Education

High School Or Equivalent -

Fair Park High School
US
10-2023

Certification - Healthcare

Ayers Career College
Shreveport
10.2022

Assoc. of Science - Medical Laboratory Technology

Southern University
Shreveport
10-2002

Skills

  • Customer Service Expert
  • Planogram Setter
  • Stocker
  • Team Member Trainer
  • Customer service
  • Positive attitude
  • Cash handling
  • Problem-solving
  • Cleaning
  • Collaboration and teamwork
  • Teamwork and collaboration
  • Attention to detail
  • Leadership qualities
  • Following instructions
  • Computer skills
  • Goal setting and achievement
  • Professional demeanor
  • Interpersonal skills
  • Self motivation
  • Organizational skills
  • Time management abilities
  • Reliability
  • Dependability and reliability
  • Upselling techniques
  • Verbal and written communication
  • Willingness to learn

Additional Information - Business

CEO/Owner of Desired Finish by Alisha A. I Specialize in small party setups and decor for parties

CEO/Owner of Sipp'N Tea and Wellness Shots Specialized tea and health shots to help aid in your overall life!

Timeline

Medical Assistant

Pain Management Clinic
09.2022 - 11.2022

Team Member

Party City
08.2009 - 03.2025

Team Member/Food Service Worker

Super Target
11.2004 - 08.2009

Sandwich Artist

Subway
07.1999 - 11.2004

High School Or Equivalent -

Fair Park High School

Certification - Healthcare

Ayers Career College

Assoc. of Science - Medical Laboratory Technology

Southern University

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