ALISHA BASHAM

Began tenure at Glassdoor prior to its merger with Indeed, leading enterprise sales and driving $6M+ quarterly revenue. Promoted post-merge to lead a high-performing Inside Sales team, focused on scaling new logo acquisition, retention & expansion revenue, and process alignment across both platforms.
• Drove #1 team performance in the Enterprise and Mid-Market segment by leading and coaching an 8-person Senior Account Manager team, reinforcing pipeline hygiene, deal prioritization, and execution across complex, multi-threaded sales cycles.
• Increased client retention to 92% and expanded multi-product adoption by building and scaling renewal and upsell playbooks that improved forecast accuracy and deal quality.
• Acted as the executive sponsor for my team in high-stakes, multi-year negotiations with CHROs, CFOs, Legal, and Procurement, maximizing contract value while accelerating close timelines.
• Owned Salesforce team forecasting and pipeline inspection cadences, delivering 95% forecast accuracy, and executive-level visibility.
• Built a high-performing, fully remote team culture with strong
accountability, and consistent results across distributed geographies.

• Managed a team of 12 senior account managers and executives responsible for national enterprise clients. Built scalable sales operations and training structures while fostering a culture of data-driven performance and transparent communication.
• Oversaw a $3M+ monthly recurring pipeline, with a 15% YoY net growth.
• Standardized Salesforce forecasting processes and implemented performance dashboards for pipeline health, stage conversion, and activity metrics.
• Introduced coaching frameworks focused on discovery excellence, solution alignment, and objection handling, increasing AE productivity by 20%.
• Partnered with Marketing and Customer Success to launch QBR playbooks, aligning executive ROI discussions with platform expansion.
• Championed cross-functional collaboration between product and sales to influence roadmap priorities tied to customer outcomes.

• Led a team of 5 AEs, managing over 300 accounts, generating $350K MRR.
• Exceeded personal book of business quota by 187%, and team revenue by 170%, earning selection for Zillow’s Leadership Development Program.
• Drove a 50% year-over-year increase in gross revenue through pipeline structure and improved retention practices.

• Coached and onboarded new agents, established best practices while targeting areas of concern, and cultivated a well-rounded team ready to increase sales channels.
• Managed customer service and retention of each agent within a book of business, using team leadership and positivity to encourage revenue growth.
• Increased accountability and provided accuracy in information management, enhancing understanding of ROI and P&L analysis.

• Directed operations for a 25-person branch, generating consistent 200% year-over-year revenue growth.
• Built partnerships with over 150 dealerships and corporate clients, expanding regional market share.
• Mentored and promoted six employees into leadership roles.

• Managed team of up to 30 employees, ensuring efficient scheduling and workflow support.
• Achieved 150% year-over-year increase in store sales through strategic initiatives.
• Generated additional $2 per transaction year-over-year by enhancing customer engagement.
• Promoted positive brand image recognized by regional managers for exceptional performance.