Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
90
ALISHA BASHAM

ALISHA BASHAM

Director of Sales
Denver,CO

Summary

SaaS sales leader with 8+ years of experience scaling enterprise and mid-market revenue teams. Known for developing data-driven sales frameworks, leveraging AI-powered insights, and fostering high-performance cultures that deliver consistent growth. Experienced in go-to-market strategy, revenue operations alignment, and full-funnel pipeline management.
Highlights: 112% attainment FY23, 105% FY24 | 90% retention | 30% YoY portfolio growth | President’s Club FY23 & FY24

Overview

18
18
years of professional experience
1
1
Certification

Work History

Director of Inside Sales

Indeed (merged with Glassdoor)
Remote
06.2022 - Current

Began tenure at Glassdoor prior to its merger with Indeed, leading enterprise sales and driving $6M+ quarterly revenue. Promoted post-integration to lead a high-performing Inside Sales organization focused on scaling new business, expansion revenue, and process alignment across both platforms.

  • Achieved 112% attainment (FY23) and 105% (FY24), while maintaining 90% client retention and 30% YoY book growth.
  • Coached AEs on full-funnel discipline—from pipeline creation and multithreading to negotiation and close—resulting in 95% forecasting accuracy and improved win rates.
  • Partnered cross-functionally with Product, Marketing, and RevOps to pilot automation workflows, refine ICP targeting, and integrate AI-driven forecasting.
  • Developed and scaled team-level playbooks for outreach, account prioritization, and QBR storytelling post-integration, reducing AE ramp time by 25%.
  • Designed adoption frameworks that strengthened executive engagement across HR, Marketing, and Finance, driving multi-year growth and expanded platform utilization.
  • Co-led the Team Lead Program for Enterprise and UMM tiers to accelerate leadership development and succession readiness.
  • Recognized as the #1 Enterprise team in revenue attainment (2023) and back-to-back President’s Club winner (FY23 & FY24).

Senior Enterprise Sales Manager

Zillow Group
Centennial, Colorado
11.2019 - 06.2022
  • Managed a team of 12 senior account executives responsible for national enterprise clients. Built scalable sales operations and training structures while fostering a culture of data-driven performance and transparent communication.
  • Oversaw a $3M+ monthly recurring pipeline, with a 15% YoY net growth.
  • Standardized Salesforce forecasting processes and implemented performance dashboards for pipeline health, stage conversion, and activity metrics.
  • Introduced coaching frameworks focused on discovery excellence, solution alignment, and objection handling, increasing AE productivity by 20%.
  • Partnered with Marketing and Customer Success to launch QBR playbooks, aligning executive ROI discussions with platform expansion.
  • Championed cross-functional collaboration between product and sales to influence roadmap priorities tied to customer outcomes.

Enterprise Account Manager Team Lead

Zillow Group
Centennial, Colorado
08.2018 - 11.2019
  • Led a team of 5 AEs, managing over 300 accounts, generating $350K MRR.
  • Exceeded personal book of business quota by 187%, and team revenue by 170%, earning selection for Zillow’s Leadership Development Program.
  • Drove a 50% year-over-year increase in gross revenue through pipeline structure and improved retention practices.

Enterprise Account Manager

Zillow Group
Centennial, Colorado
08.2017 - 08.2018
  • Coached and onboarded new agents, established best practices while targeting areas of concern, and cultivated a well-rounded team ready to increase sales channels.
  • Managed customer service and retention of each agent within a book of business, using team leadership and positivity to encourage revenue growth.
  • Increased accountability and provided accuracy in information management, enhancing understanding of ROI and P&L analysis.

Branch Manager

Enterprise Rent A Car
Boulder, CO
09.2012 - 08.2017
  • Directed operations for a 25-person branch, generating consistent 200% year-over-year revenue growth.
  • Built partnerships with over 150 dealerships and corporate clients, expanding regional market share.
  • Mentored and promoted six employees into leadership roles.

Team Shift Manager

Starbucks
Fort Worth, TX
08.2007 - 09.2012
  • Managed team of up to 30 employees, ensuring efficient scheduling and workflow support.
  • Achieved 150% year-over-year increase in store sales through strategic initiatives.
  • Generated additional $2 per transaction year-over-year by enhancing customer engagement.
  • Promoted positive brand image recognized by regional managers for exceptional performance.

Education

Bachelor of Science - Psychology

HARDIN-SIMMONS UNIVERSITY

Skills

  • Go-to-market Strategy
  • Account Management
  • Pipeline Development
  • Revenue Forecasting
  • Team Leadership
  • New Logo Acquisition
  • Change Management
  • Contract Negotiations
  • Pricing Strategy
  • Revenue Operations Alignment
  • Strategic Prospecting
  • CRM Proficiency
  • AI-Driven Sales Enablement

Certification

  • Management Foundations | Situational Leadership | Gallup Strengths Coaching |SIYLI Mindful Leadership |
  • Sales Methodologies: Corporate Visions| SPIN| Sandler| BANT | MEDDICC
  • Technical Skills: AI Sales Enablement & Forecasting | Salesforce Lightning | Glean | Gong | Outreach | Highspot | Smartsheet | ZoomInfo | Tableau

Accomplishments

  • Back-to-back President's Club winner at Glassdoor (FY23 & FY24)
  • Dedicated to streamlining processes to improve data analysis, management, and reporting, by piloting and adopting technology platforms Salesforce, Tableau, Gong, Highspot, Smartsheet, Salesloft, Genesys, and Salesforce Lightning.
  • Recognized as an influential leader, establishing a positive culture dedicated to performance and exceeding goals.

Timeline

Director of Inside Sales

Indeed (merged with Glassdoor)
06.2022 - Current

Senior Enterprise Sales Manager

Zillow Group
11.2019 - 06.2022

Enterprise Account Manager Team Lead

Zillow Group
08.2018 - 11.2019

Enterprise Account Manager

Zillow Group
08.2017 - 08.2018

Branch Manager

Enterprise Rent A Car
09.2012 - 08.2017

Team Shift Manager

Starbucks
08.2007 - 09.2012

Bachelor of Science - Psychology

HARDIN-SIMMONS UNIVERSITY