Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative
Alisha Broome

Alisha Broome

Owasso,OK

Summary

Materials professional experienced in time management and task prioritization. Offers skills in equipment maintenance, knowledge of safety practices and background in meeting tight deadlines. Looking to put knowledge and abilities to good use in challenging position focused on meeting performance targets.

Overview

14
14
years of professional experience
1
1
Certificate

Work History

Retail Merchandiser

Home Accent And Vintage To Modern
Tulsa, OK
08.2020 - Current
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
  • Arranged consistent shelves, bins and racks at 2 locations by following established planograms.
  • Established strong vendor relationships to maintain and support business.

Part-Time Nanny

Babysitting Service
Tulsa, OK
06.2014 - Current
  • Supported children in play activities, meals and snacks, hygiene and socialization.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Played games, worked on puzzles and read books to young children.
  • Assisted children with homework assignments and special projects across different subjects.
  • Monitored schedules to maintain sleeping, eating and school schedules for children.

Front Desk Receptionist

Boyd Family Dentistry
Owasso, OK
05.2022 - 06.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Transcribed phone messages and relayed them to appropriate personnel.
  • Used internal software to process reservations, check-ins, and check-outs.
  • Collected room deposits, fees, and payments.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Responded swiftly to room requests and other inquiries made via establishment website, email, or phone.

Preschool Teacher

Kings Kids Preschool
Owasso, OK
09.2021 - 05.2022
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Assisted and supervised 9 children through entire school day.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.

Retail Sales Associate

Bath & Body Works
Owasso, OK
10.2019 - 03.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Established store sales each day by 10%.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Answered questions about store policies and addressed customer concerns.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Spoke to customers in their native language to increase loyalty and establish relationships.

Cashier Assistant

Wheels And Thrills Roller Rink
Owasso, OK
08.2017 - 10.2019
  • Cleaned and sanitized cashier workstation and scanning area.
  • Helped customers complete purchases, locate items and join reward programs.
  • Removed trash, swept and mopped floors for professional appearance.
  • Cleaned, swept, mopped and disinfected shop area to maintain customer safety and health.
  • Trained new cashier team members in customer service and money handling processes.
  • Answered questions about store policies and addressed customer concerns.
  • Retrieved items for customers and verified prices.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.

Education

Associate of Science - Business And Accounting

Tulsa Community College
Tulsa, OK
12.2022

High School Diploma -

Homeschooled
Owasso, Oklahoma
05.2019

Skills

  • Building Customer Relationships and Loyalty
  • Computer Proficiency and Microsoft Office
  • Meeting Sales Goals
  • Customer Service
  • Critical Thinking
  • Merchandise Restocking
  • Cash Register Operation
  • Creating Safe Learning Environment
  • Work Task Prioritization
  • Data Entry and Database Software
  • Superior Communication Skills
  • Creative Strategies

Certification

  • First Aid/CPR Certified

Timeline

Front Desk Receptionist

Boyd Family Dentistry
05.2022 - 06.2022

Preschool Teacher

Kings Kids Preschool
09.2021 - 05.2022

Retail Merchandiser

Home Accent And Vintage To Modern
08.2020 - Current

Retail Sales Associate

Bath & Body Works
10.2019 - 03.2021

Cashier Assistant

Wheels And Thrills Roller Rink
08.2017 - 10.2019

Part-Time Nanny

Babysitting Service
06.2014 - Current

Associate of Science - Business And Accounting

Tulsa Community College

High School Diploma -

Homeschooled
Alisha Broome