Alisha Brown
Philadelphia,PA
Summary
Dynamic individual with hands-on experience in supporting individuals with autism, intellectual and developmental disabilities and mental health challenges, with a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
19
19
years of professional experience
Work History
Program Director (Intellectual and Developmental Disabilities with Mental Illness Program)
Resources for Human Development
08.2022 - Current
- Oversee and participate in the recruitment, hiring, training, evaluation and disciplinary process for all employees.
- Attend IDD leadership meetings
- Maintain compliance
- Address compliance issues
- Conduct and/or review compliance audits
- Develop and implement plans of correction in response to regulatory deficiencies
- Ensure program is filling staffing vacancies in partnership with the HR Team.
- Ensure that services are trauma informed, person centered
- Implement crisis intervention techniques and participate in treatment team meetings
- Initiate referrals to clinical services
- Oversee the intake and assessment process for new residents
- Manage EIM system and serves as a point person for incident management when needed
- Oversee and authorize program financial processes, expenditures and transactions, including but not limited to accounts payable, payroll, and consumer funds, to ensure compliance with established policies and procedures
- Monitor and maintain program budgets
- Communicate funder/government information to program team to ensure understanding and compliance and attend local funder/government meetings, as requested by Regional Director
- Monitor and ensure all required, regulatory documentation is complete, accurate and in a timely manner.
- Assist with ensuring Performance Based Contracting requirements are met
Senior Associate Director of Residential Services/Associate Director of Day Program
LifePath, Inc.
09.2019 - 08.2022
- Manage the day-to-day operations of residential programs, CPS program and day program including organizing and implementing person-centered planning, health care, advocacy, stakeholder relations, regulatory compliance, recruiting, retention, staffing, training, safety, financial management, and maintenance of the physical environment.
- Ensure compliance with 6100, 2380 and 6400 regulations
- Manage program staff members including performance evaluations, scheduling, and orientation
- Make recommendations and/or decisions on employee hires, transfers, promotions, salary changes, corrective action, and terminations
- Design and ensure the implementation of services to facilitate client's skill development and growth.
- Develop and monitor systems to ensure the quality of staff support and client services throughout the department.
- Maintain compliance with applicable licensing standards; Provider Qualifications;
- ISPs; agency policies and to prepare Plans of Correction (POC) for citations.
- Maintain established budgets for both residential and day program.
- Address and resolves complaints/grievances, guardian/family/staffing issues.
- Ensure that the finances and eligibility of benefits for individuals are properly maintained and monitored.
- Ensure programs maintain compliance with service documentation requirements for billing purposes
IDD Coordinator
Holcomb Behavioral Health Systems
10.2018 - 09.2019
- Provided direct supervision to supervisors and direct support professionals
- Participated in hiring, training and orientation of new staff
- Attended annual ISP/Critical revision meetings as needed
- Provided updated information of consumers to supports coordinators for ISP revisions
- Reviewed Service Authorizations in HCSIS on a monthly basis
- Reviewed the accuracy of monthly billing and communicate issues with Fiscal Department
- Completed monthly reports, quarterly reports, assessments and Lifetime Medical Histories
- Ensured that direct care staff are trained in 6400 regulations
- Managed client and program funds
- Conducted monthly staff meetings
- Ensured all staff receive the required amount of training hours per licensing regulations
- Ensured the residential homes and vehicles are maintained
- Completed employee evaluations
- Ensured that all safety and environmental issues are addressed
- Ensured on-going compliance with licensing regulations
- Provided On-call responsibilities
- Ensured that consumer room and board contracts are accurate
Supports Coordinator
Partnership for Community Supports
10.2016 - 10.2018
- Developed person-centered plans
- Located, coordinated and monitored services and Family Driven supports for individuals with intellectual disabilities.
- Developed and entered Individual Support Plans into the Home and Community Services Information System within required time frames
- Ensured the active involvement of the individual receiving service and his/her team, and in keeping with all Federal, State, and City requirements
Program Supervisor/Program Specialist
PATH
09.2011 - 10.2016
- Provided supervision at day program facility
- Maintained and enforce compliance with DPW/ODP 2380 and 6100 regulations
- Conducted orientation of new staff to assure that staff are knowledgeable about consumers' needs and services
- Regularly observed and provided feedback/training to staff to ensure that their interactions with each consumer are consistent with the individual's goals, ISP, as well as ODP's Everyday Lives Philosophy
- Trained staff in techniques and approaches that positively supports individuals
- Ensured opportunities for consumers to engage in community integrated activities in keeping with goals
- Attended program meetings, Team meetings, ISP Meetings, QEST Reviews, Visions for Equality Monitoring and Support Coordination monitorings
Program Supervisor
Concepts/RHD
12.2006 - 02.2009
- Provided direct supervision to all residential assistants
- Conducted monthly fire drills
- Provided adequate supplies necessary for daily operations, service plans and the health of staff and all Individuals served
- Handled, distributed and budgeted client and program funds
- Reported residential maintenance issues
- Ensured that residential assistants met training requirements
- Assigned and scheduled the work of residential assistants and ensure that there is adequate coverage within the home
- Ensured that the Individual's home maintained agency and state mandated regulations
- Scheduled all medical appointments for the Individuals served
- Completed written reports, such as Goals, Progress Reports, Monthly and Quarterly reports etc. in an accurate, complete and legible manner
Education
Masters - Psychology
University of Phoenix
Phoenix, AZ05.2022
Bachelors - Psychology
Drexel University
Philadelphia, PA05.2015
Skills
- Program leadership
- Financial management
- Quality assurance
- Stakeholder engagement
- Recruitment and hiring
- Training and development
- Data analysis
- Needs assessment
- Strategic planning
- Regulatory compliance
- Policy implementation
- Budgeting and financial management
- Compliance management
Timeline
Program Director (Intellectual and Developmental Disabilities with Mental Illness Program)
Resources for Human Development
08.2022 - Current
Senior Associate Director of Residential Services/Associate Director of Day Program
LifePath, Inc.
09.2019 - 08.2022
IDD Coordinator
Holcomb Behavioral Health Systems
10.2018 - 09.2019
Supports Coordinator
Partnership for Community Supports
10.2016 - 10.2018
Program Supervisor/Program Specialist
PATH
09.2011 - 10.2016
Program Supervisor
Concepts/RHD
12.2006 - 02.2009
Bachelors - Psychology
Drexel University
Masters - Psychology
University of Phoenix
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