Alisha Buie
Concord,CA
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
29
29
years of professional experience
Work History
Retail Sales Associate
Mervyn's California
Pleasant Hill, CA, CA
01.2024 - 07.2024
- Welcomed customers, offering assistance to help find store items.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Promoted special offers and discounts to encourage additional purchases.
- Cross-sold products and services to increase average transaction value.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Bank Customer Service Representative
Bank of the West
Pleasant Hill, CA, CA
03.2024 - 06.2024
- Provided customer service to bank customers, addressing questions and concerns in a professional manner.
- Identified opportunities to cross-sell additional products or services based on customer needs.
- Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
Volunteer Estuary
City of Santa Cruz
Santa Cruz, CA
01.2022 - 04.2022
PCA
Kaiser Permanente
Oakland, CA
07.2001 - 07.2002
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Answered patient call signals and signal lights to determine patients' needs.
- Performed vital signs monitoring including blood pressure, temperature, pulse rate and respiration rate.
- Supplied, collected and emptied patient bedpans on frequent basis.
Credit Analyst
Wells Fargo
Concord, CA
05.2001 - 08.2001
- Reviewed and analyzed financial statements of potential borrowers to determine credit worthiness.
- Utilized credit scoring models to rank clients based on their credit risk.
CNA
Guardian of Rossmoor
Walnut Creek, CA
01.1996 - 06.2001
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Answered patient call signals and signal lights to determine patients' needs.
Ticket Sales Agent
Tickets.com
Concord, CA
08.1998 - 01.1999
- Utilized computer systems for tracking, information gathering and and or troubleshooting.
- Followed established procedures for processing returns, exchanges, refunds while maintaining high levels of accuracy.
- Assisted customers with ticketing inquiries and purchase of tickets.
CNA
Pittsburg Health Center
Pittsburg, CA
08.1995 - 01.1996
- Reported changes in patient conditions to registered nurse or physician.
- Helped residents walk with or without self-help devices.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
PCA
Oakland Children's Hospital
Oakland, CA
09.2001
- Planned and served meals and snacks to patients according to prescribed diets.
- Restocked unit frequently with necessary medical supplies.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Recorded patient conditions and vital signs before and after medical operations.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Education
Associate of Science - Accounting
Cabrillo College
Aptos, CA06-2010
High School Diploma -
Pittsburg Senior High School
Pittsburg, CA06-1995
CNA Course
Pittsburg Senior High School
Pittsburg, CA01-1995
Timeline
Bank Customer Service Representative
Bank of the West
03.2024 - 06.2024
Retail Sales Associate
Mervyn's California
01.2024 - 07.2024
Volunteer Estuary
City of Santa Cruz
01.2022 - 04.2022
PCA
Oakland Children's Hospital
09.2001
PCA
Kaiser Permanente
07.2001 - 07.2002
Credit Analyst
Wells Fargo
05.2001 - 08.2001
Ticket Sales Agent
Tickets.com
08.1998 - 01.1999
CNA
Guardian of Rossmoor
01.1996 - 06.2001
CNA
Pittsburg Health Center
08.1995 - 01.1996
Associate of Science - Accounting
Cabrillo College
High School Diploma -
Pittsburg Senior High School
CNA Course
Pittsburg Senior High School