Summary
Overview
Work History
Education
Certification
Timeline
Generic

Alisha Burcham

Wendell,NC

Summary

Medical office professional with over 25 years' experience in a clinical setting. Currently seeking to further my career with a highly respected organization dedicated to serving while offering exceptional customer service.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Administrative Clerk

Growing Child Pediatrics DHIP
02.2006 - Current
  • Streamlined administrative processes by implementing efficient filing and organizational systems while operating general office machines.
  • Enhanced office productivity by managing incoming calls, emails, and faxes for patients and staff members by verifying accuracy of information provided.
  • Performed data entry tasks to maintain accurate records logs and preparing a variety of documentation for scanning.
  • Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
  • Assisted in maintaining office supplies, managing inventory levels, and organizing workspaces.
  • Safeguarded sensitive information by maintaining strict HIPAA protocols when handling patient information
  • Managed daily mail distribution and courier.

Education

Medical Terminology 1

Wake Technical Community College
Raleigh, NC

Medical Coding, Exploring A Career

Wake Technical Community College
Raleigh, NC

Administrative Assistant Fundamentals

Wake Technical Community College
Raleigh, NC

High School Diploma -

Orange High School
Hillsborough, NC
06.1994

Certification

Proficient in All Scripts, Enterprise, Solarity, and Epic

Timeline

Administrative Clerk

Growing Child Pediatrics DHIP
02.2006 - Current

Medical Terminology 1

Wake Technical Community College

Medical Coding, Exploring A Career

Wake Technical Community College

Administrative Assistant Fundamentals

Wake Technical Community College

High School Diploma -

Orange High School
Alisha Burcham