Alisha Carrion
Boca Raton,USA
Summary
Professional retail supervisor with proven track record in store management and team leadership. Adept at optimizing store operations, driving sales, and enhancing customer satisfaction. Strong focus on fostering collaborative environments, adapting to dynamic retail needs, and ensuring reliable and efficient performance. Skilled in inventory management, employee training, and customer service excellence.
Overview
6
6
years of professional experience
Work History
Store Supervisor
The LEGO Group
10.2021 - Current
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked effectively in fast-paced environments.
- Cultivated interpersonal skills by building positive relationships with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Met or exceeded sales goals and objectives by following strict procedures.
- Worked flexible hours across night, weekend, and holiday shifts.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Operations Specialist
Fitness International LLC
08.2019 - 03.2020
- Organized, maintained and updated information in computer databases.
- Corresponded with clients through email, telephone, or postal mail.
- Monitored and screened visitors to verify accessibility to facilities.
- Supervised supplies in inventory and submitted reorder requests.
- Monitored customer accounts for payment delinquency and initiated collection efforts.
Club Attendant
The Madison Square Garden Company
08.2019 - 03.2020
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Maintained professionalism and discretion while working with celebrity and VIP guests.
- Assisted in event preparations, ensuring efficient operations during performances or special events.
- Sold admission, processed payments, and issued tickets.
- Directed ticket holders to seats and facility locations.
- Increased sales significantly by upselling higher-end products to customers.
Education
H Frank Carey High School -
H Frank Carey High School
Franklin Square, NY06.2015
Skills
- Team Leadership and Delegation
- Sales expertise
- Customer service
- Inventory management
- Staff supervision
- Multitasking and organization
- Store opening and closing
- Cash management
- Calm and Professional Under Pressure
- Relationship Building
- Conflict Resolution
- Computer Skills
- Key holder experience
Timeline
Store Supervisor
The LEGO Group
10.2021 - Current
Operations Specialist
Fitness International LLC
08.2019 - 03.2020
Club Attendant
The Madison Square Garden Company
08.2019 - 03.2020
H Frank Carey High School -
H Frank Carey High School