Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
Hi, I’m

Alisha Clay

Mohave Valley,AZ
Alisha  Clay

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Proficient in Microsoft Office, including Word, Excel, PowerPoint, Spreadsheets. and MS Teams. Also experienced in Google Docs and Google Meetings with client, organize schedule and emails. Type 40 words per minute.

Self motivated and great at multitasking. Good with change and keeping a positive attitude as things change. Work well in high pressure and high demand situations.

Overview

8
years of professional experience

Work History

UniFirst

Outside Sales Representative
04.2019 - 05.2023

Job overview

    • Negotiated prices and set up contracts to finalize sales agreements.
    • Educated customers on product features and technical details to highlight benefits.
    • Scheduled average 8 appointments per week.
    • Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
    • Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
    • Demonstrated products to potential customers and answered questions to close sales.
    • Generated sales by prospecting, negotiating contracts and closing.
    • Conducted customer needs analysis to deliver relevant products or services.
    • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.

Hargus Disposal

Office Manager
08.2015 - 04.2019

Job overview

  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Reviewed files and records to obtain information and respond to requests.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of 8 fleet vehicles.

Education

River Valley High School
Mohave Valley, AZ

High School Diploma
06.1994

University Overview

Skills

  • Verbal and Written Communication
  • Networking
  • Relationship Building
  • Client Needs Assessment
  • Account Management
  • Closing Techniques
  • Competitor Research and Analysis
  • Reports Generation
  • Computer Skills
  • Customer Service
  • Strategic Negotiations
  • Cold Calling
  • Prospecting Techniques
  • Exceptional Time Management
  • Accomplished in Relationship Selling
  • Problem-Solving
  • Remote Office Availability
  • Documentation and Reporting
  • Teamwork and Collaboration
  • Scheduling and Coordinating
  • Administration and Reporting
  • MS Office
  • Excel Spreadsheets
  • Data Entry
  • Strategic Account Development
  • Territory Assignments
  • Client Account Management

Accomplishments

Accomplishments

Became the top Sales Rep. for our region two out of four years having never been in sales prior.


Availability
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Outside Sales Representative
UniFirst
04.2019 - 05.2023
Office Manager
Hargus Disposal
08.2015 - 04.2019
River Valley High School
High School Diploma
Alisha Clay