Alisha Flores
New Port Richey,FL
Summary
Enhanced customer interactions and streamlined front desk processes to improve service delivery, drawing on three years of expertise.
Overview
2026
2026
years of professional experience
Work History
Front Desk
Clinica Dr. Jiminian
01.2016
Front Desk Receptionist
Trinity Dermatology
10.2023 - Current
My job is to make sure all patient information is up to date, verify insurances, call to make and confirm patients appointments, charting, faxing, filing, obtain path report, etc
Front Desk
Advanced Urology Institute
01.2022 - Current
Lead Host
Darden, Bahama Breeze
01.2021 - 01.2023
Assistant Teacher
Webb Middle School
2018 - 2021
I worked as an assistant for the Boys and Girls club after school program, at first I volunteer for community hours to graduate from high school and after ended up working there for a couple of years after
Education
Bussines -
Johnson & Wales university
Miami, Florida01.2020
Skills
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly
- Executed comprehensive problem-solving strategies to identify and resolve operational challenges
- Executed comprehensive word processing tasks to enhance document quality
- Utilized Excel to analyze and visualize complex data sets
- Managed Outlook calendar and email communications to enhance organizational efficiency
- Created engaging PowerPoint presentations to support team meetings and client communications Assisted in designing visual aids to enhance understanding of complex topics Collaborated with colleagues to gather content and ensure alignment with project goals
- Managed care cloud operations to enhance patient data accessibility
- Executed comprehensive strategies to enhance operational efficiency
- Oversaw patient information management systems to ensure data accuracy and compliance
- Executed insurance verification processes to ensure accurate patient billing
- Managed appointment scheduling to optimize time management and resource allocation
- Executed comprehensive medical charting to ensure accurate patient records
- Ensured data entry accuracy through meticulous verification and validation processes
- Managed customer relationship strategies to enhance client satisfaction and retention
- Facilitated conflict resolution processes to enhance team collaboration
- Facilitated effective team collaboration to enhance project outcomes
- Optimized scheduling and prioritization of tasks to enhance productivity
References
Sarah Juarez, 727-277-8079
Timeline
Front Desk Receptionist
Trinity Dermatology
10.2023 - Current
Front Desk
Advanced Urology Institute
01.2022 - Current
Lead Host
Darden, Bahama Breeze
01.2021 - 01.2023
Front Desk
Clinica Dr. Jiminian
01.2016
Bussines -
Johnson & Wales university
Assistant Teacher
Webb Middle School
2018 - 2021