Alisha Garza
Brookfield,IL
Summary
Detail-oriented team player with strong creative and inter-personal skills. Ability to handle multiple projects simultaneously with a high degree of excellence.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Young Life Director
Young Life
Western Springs, IL
10.2019 - Current
- Coordinated outreach events to bring in parents, family members and community at large to support students within community.
- Led efforts to boost student participation and activity at Young Life Club and other programming events; mentorship
- Engaged students with successful summer camping trips
- Partnered with administration to create cohesive vision to drive donor relations, sustainability
- Collaborated with volunteers and staff to identify and address challenges within Generation Z and how to implement best care practices
Chicago Day Camp Director
Spring Hill Camps
Chicago, IL
04.2015 - 04.2019
- Offered campers compassionate support for personal and social issues, helping each develop positive skills for dealing with interpersonal conflicts.
- Oversaw dynamic teams of counselors and special education support
- Managed camp safety operations for each partner facility serving over 300 campers each day.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Collaborated with creative teams to write programming scripts
Overseas Missionary
Friends For Relief And Education
Erbil, Iraq
12.2012 - 01.2015
- Assisted with organizing refugee camp visits and aid distribution during Syrian border crisis and invasion of ISIS
- Spearheaded fundraising efforts for international mission trips.
- Facilitated ESL (English Second Language) classes, forums and exercise classes.
Tutor
Safe Place
Chicago, IL
06.2010 - 11.2012
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Developed student confidence through positive reinforcement strategies.
- Tutored diverse groups of students to boost confidence and build important learning skills.
- Used variety of teaching methods to successfully help wide range of students.
English Language Instructor
Bethesda Integrated School
Nuzvid, India
01.2011 - 06.2011
- Authored tests and quizzes to evaluate student learning and comprehension.
- Developed age-appropriate lesson content for literature pieces to meet diverse learning styles.
- Provided support to students in understanding and improving sound and symbol relationships, spelling, punctuation, style and pronunciation with self-guided exercises.
- Submerged in learning Indian culture by participating in Bollywood dance school sponsored talent events
- Traveled throughout India and served poor communities
Flight Attendant
United Airlines
Chicago, IL
03.2009 - 06.2010
- Ensured safety and comfort of customers onboard aircraft.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Resolved passenger conflicts and medical emergencies during flights.
- Answered passenger questions and provided solutions to issues arising during flights.
- Used excellent customer service skills in addressing passengers' needs.
Barista
Starbucks
Chicago, IL
12.2008 - 01.2010
- Positive interaction with customers during hectic periods to promote uplifting environments.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Engaged customers by name and remembered their "usual" drinks
Education
Bachelor of Science - Telecommunications
Lee University
Cleveland, TNSkills
- Student Development
- Program Activities
- Event Planning
- Live Programming
- Student Counseling
- Team Collaboration
- Staff Development
- Public Speaking
Certification
- Licensed fitness instructor/coach - LA Fitness
- CrossFit Level 1 certified
- First Aid/CPR: Salvation Army
Timeline
Young Life Director
Young Life
10.2019 - Current
Chicago Day Camp Director
Spring Hill Camps
04.2015 - 04.2019
Overseas Missionary
Friends For Relief And Education
12.2012 - 01.2015
English Language Instructor
Bethesda Integrated School
01.2011 - 06.2011
Tutor
Safe Place
06.2010 - 11.2012
Flight Attendant
United Airlines
03.2009 - 06.2010
Barista
Starbucks
12.2008 - 01.2010
Bachelor of Science - Telecommunications
Lee University