Hardworking professional with 16 years of experience in office operations, administrative support, customer service, and employee relations. Highly organized and self-motivated with excellent communication and interpersonal skills. Works well with others and alone. Performs other duties as assigned. Prioritizes tasks and meets deadlines. Very dedicated and a great listener.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant Director
Family Child Care And Developmental Center 2
Portsmouth, OH
04.2023 - Current
Develop and maintain effective and efficient communication
Set priorities and deadlines
Manage, electronic wait list, verify, and validate any issues
Responsible for overall communication and recognition to satisfy and engage workforce.
Ability to communicate, tactfully and effectively electronically by phone in person, and in writing.
Handle confidential information within organization.
Perform administrative follow up actions
Maintained confidentiality of sensitive payroll documents and records.
Proficient in Microsoft and Google Software
Advanced knowledge of medical terminology
Ability to collaborate, and communicate, with a wide range of staff, in order to accomplish setting goals, to ensure needs are met.
Advanced knowledge of policies and procedures
Work directly with the Director on daily workflow
Assistant Director
Family Child Care & Development Center
Minford, OH
10.2008 - Current
Develop and maintain effective and efficient communication
Set priorities and deadlines
Manage, electronic wait list, verify, and validate any issues
Responsible for overall communication and recognition to satisfy and engage workforce.
Ability to communicate, tactfully and effectively electronically by phone in person, and in writing.
Handle confidential information within organization.
Perform administrative follow up actions
Maintained confidentiality of sensitive payroll documents and records.
Proficient in Microsoft and Google Software
Advanced knowledge of medical terminology
Ability to collaborate, and communicate, with a wide range of staff, in order to accomplish setting goals, to ensure needs are met.
Advanced knowledge of policies and procedures
Education
GED -
Shawnee State University
Portsmouth, OH
10-2004
Skills
Able to independently set priorities, and organize work to meet deadlines
Interpersonal skills
Knowledge of the technical healthcare process
Excellent communication skills by phone, email, in writing, and in person
Strong critical thinking and management skills
Computer operations
Writing skills
Using telephone with multiple lines
Microsoft Word, Excel PowerPoint, and Outlook
Google
Multi-tasking skills
65 WPM
Certification
Certified Phlebotomist
CPR/First Aid
AED
Medical Terminology
FMLA
Affiliations
Court Appointed Special Advocate (CASA)
Salary and Work Schedule
Monday- Friday 800am-430pm. 40 hours per week
Overtime if needed
Salary $40,000 Annually
References
References available upon request.
Timeline
Assistant Director
Family Child Care And Developmental Center 2
04.2023 - Current
Assistant Director
Family Child Care & Development Center
10.2008 - Current
GED -
Shawnee State University
Certified Phlebotomist
CPR/First Aid
AED
Medical Terminology
FMLA
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