Summary
Overview
Work History
Education
Skills
Timeline
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Alisha Hang

Eau Claire,WI

Summary

Self-motivated Guest Advocate highly experienced in guest services. Enthusiastic personality coupled with talents in customer relations, recordkeeping and thorough. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

3
3
years of professional experience

Work History

Seasonal Guest Advocate, Seasonal Cashier

Target
Eau Claire, WI
12.2023 - 01.2025
  • Greeted customers and provided assistance to ensure a positive shopping experience.
  • Assisted with returns, exchanges, and refunds in accordance with company policy.
  • Provided product knowledge to customers on the features and benefits of products.
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained an organized workspace while stocking merchandise.
  • Performed cashier duties such as processing payments, returns, and exchanges accurately.
  • Greeted and assisted guests with variety of inquiries, promoting service standards.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Guest Advocate, Cashier

TJ Maxx, TJX Companies
Eau Claire, WI
07.2022 - 06.2023
  • Greeted customers and provided assistance to ensure a positive shopping experience.
  • Assisted with returns, exchanges, and refunds in accordance with company policy.
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained an organized workspace while stocking merchandise.
  • Performed cashier duties such as processing payments, returns, and exchanges accurately.
  • Resolved customer complaints in a professional manner.
  • Maintained up-to-date knowledge of store promotions and advertised items.
  • Demonstrated strong communication skills when interacting with customers and coworkers.
  • Operated equipment such as scanners and scales to process transactions accurately.
  • Assisted other departments when needed to maintain efficient operations.

Education

High School Diploma -

Memorial High School
Eau Claire, WI
05-2024

Skills

  • Customer Relations
  • Customer Service Standards
  • Greeting And Directing
  • Guest Engagement And Assistance
  • Listening Skills
  • Flexible Schedule

Timeline

Seasonal Guest Advocate, Seasonal Cashier

Target
12.2023 - 01.2025

Guest Advocate, Cashier

TJ Maxx, TJX Companies
07.2022 - 06.2023

High School Diploma -

Memorial High School

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Alisha Hang